Random shut down Samsung box

[fatty5000]

The wife has rung me twice now whilst I'm working,


She claims theres a noise like a squeek, then the box switches off, then takes a few moments before she can switch it back on via the remote.


Her description of the noise can and should be taken with a pinch salt


Any ideas

 

[paulr2006]

Is the box in a well ventilated space? If not theres your reason, if it is then first try doing a planner rebuild & if still no joy a full system reset but the latter will loose all your recordings/planned recordings. If none of these work I'm afraid you will need to call sky.

 

[fatty5000]

Yeah it's always been well ventilated. I have too monitor it. Iirc it happened a while back when I was watching.




Thanks for the advice