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Quick Philips 32" TV problem query

Discussion in 'TVs' started by prycop, Nov 20, 2003.

  1. prycop

    prycop
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    Just bought a new 32" PW9527.

    Initial thought was that the picture was brilliant - but after a few 'honeymoon' hours of watching i now see a yellow/brownish hue instead of white at the bottom right and top right corners.

    The hue can only be seen on if there is a white background. It can be seen most clearly on any Sky News 'Breaking News' flash that has a white background, is static, and runs along the bottom of the screen.

    After a few minutes on Sky News the right part of the breaking news headline has a definate brown/yellowish hue (compared with other white parts of the screen. The focus on that part is also slightly out.

    Is there a setting to get rid this or - as I assume - should i get the set replaced?

    Thanks for any help
     
  2. gringottsdirect

    gringottsdirect
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    Hopefully a quick whizz with a degausser will restore your screen.
    Supplying dealer will usually send an engineer around to do this for you at no cost as it is covered by warranty.
    Make sure you have no large magnets near TV, speakers should be a few feet way unless they are magnetically shielded. :cool:
     
  3. prycop

    prycop
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    Thanks for the reply.

    No magnets near the tv.

    Is there a way to degause the TV myself?
     
  4. gringottsdirect

    gringottsdirect
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    Internal degausser may be enough, depends how badly your TV is affected, it may look better in a few days, then again it may not, so better to report it straight away.
    If you haven't used a degausser before it's probably best left alone, but if you could get hold of one it is basically an electro-magnet. It is waved around in front of your screen to disperse the colour patches and then switched off and pulled away promptly.
    Incorrect use could damage your tube. :cool:
     
  5. prycop

    prycop
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    Thanks for the further info.

    Switching off overnight made a big difference - for about an hour - then the marks reappeared - telly being exchanged on Tuesday with no quibble.
     
  6. gringottsdirect

    gringottsdirect
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    :smashin:
     

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