Wasn't sure where to put this so thought it might be ok here. If not feel free to move mods. My in-laws bought a washing machine in 2005 and pay the monthly insurance on it, I'm not sure how much it is but since purchase it has broke down a few times and they have fixed it (albeit very slow at doing so). The machine broke down a fortnight ago today and they are still waiting on them to fix and my father in law called today to ask what the deal was to be told they knew from Monday that they couldn't get the parts for the washing machine. I might be wrong but when I buy anything from Currys and they offer me the Whatever Happens policy they say if it can't be fixed within a few days they replace. Am I wrong? I don't believe in the insurance anyway and never take them out. I know the Whatever Happens insurance is reasonably new and seeing as the machine is 8 years old they are probably insured under whatever the previous equivalent of it is. Can anybody tell me where my inlaws stand with this? Hearing these stories with insurance only makes my faith in them diminish ever more. Cheaper just to pay a repair man in my opinion.