Question about Amazon Prime Video app on NOW TV 'black' box - not displaying 1080p

jkk45

Standard Member
Hi all,

Installed the Amazon Prime Video app onto my NOW TV 'Black Box', and it seems like its only displaying 480p. Because compared to the same video selection screen for Amazon Prime Video on my 1st gen Amazon Fire Stick, it looks much grainer.

I've double checked that the master out for the NOW TV Black Box is set at 1080p - it is.. Other apps on the device such as Netflix also seem to displaying perfectly sharp images. Might I be right in saying that my Now TV Black Box is just so old, the Amazon Prime Video app won't work fully, and therefore won't display 1080p?

Can anyone else confirm if they are having the same experience?

Thanks!
 

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