QNAP 109 and Sky Broadband


Standard Member
for a few years, i have been using a BTHomeHub and QNAP 109 NAS with no issues whatsoever.

I have recently switched to sky broadband, and now cannot connect to the NAS.

I have tried allowing the IP address of the NAS to get through the firewall settings on the router but to no avail.

the router is a Sagem [email protected]

Any help would be appreciated.

I am a Mac user, and have used QFinder, which successfully detects the NAS but cannot connect. cannot ping either.


Novice Member
Make sure you have the ts109 on the same ip range of the new router

Bthome hub was maybe 192.168.1.*** note the 1 in the address

the Sagem [email protected] has a default ip address range of 192.168.0.**** note the 0 in the ip address

AFAIK, All your devices must use the same basic ip range of the router, if you have set a static ip address for the ts109 when you were on the bt home hub, then you will need to log into the ts109 & change the ip address to the Sagem ip range...... IE,


Standard Member
That makes sense! Will give it a go tonight.

Thanks for taking the time to reply


Standard Member
Just to say it worked a treat.

Thanks for your help

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