swordfish100
Established Member
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- May 14, 2008
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Hey, so a few days ago I took delivery of a beautiful new Samsung QN95a 55” tv. Its a superb tv, but I’ve had one little issue...
On rare occasions (happened 3 times, in about 10 hours gaming) I get this odd thing, where during a game, the screen cuts out to black for a couple of seconds. The game is still running, but it’s almost like the tv is switching from/to game mode or something.
It’s happened on both my PS5 and Series X, weirdly on the series x, it restarts my soundbar, which is connected by optical cable to the OneConnect box.
Is this likely to be a ‘handshake issue’? Or a fault with the TV / One Connect?
Samsung used remote assistance to take control of the tv and ‘reset’ the hdmi ports. It’s yet to do it since, but that’s only a few hours. Potentially fixed?
Anyone else had this? Does resetting the ports tend to fix it? Is it more likely a software thing than a hardware fault?
Many thanks in advance
On rare occasions (happened 3 times, in about 10 hours gaming) I get this odd thing, where during a game, the screen cuts out to black for a couple of seconds. The game is still running, but it’s almost like the tv is switching from/to game mode or something.
It’s happened on both my PS5 and Series X, weirdly on the series x, it restarts my soundbar, which is connected by optical cable to the OneConnect box.
Is this likely to be a ‘handshake issue’? Or a fault with the TV / One Connect?
Samsung used remote assistance to take control of the tv and ‘reset’ the hdmi ports. It’s yet to do it since, but that’s only a few hours. Potentially fixed?
Anyone else had this? Does resetting the ports tend to fix it? Is it more likely a software thing than a hardware fault?
Many thanks in advance