Q80 R seems to block Sky HD+ signal with HDMI cable

[lexazur]

Hi all,

Just got a Samsung Q80R.

When I connected my Sky HD plus box no signal on the TV showed.

After doing some tests with a smaller TV alongside I found out that when I connect an HDMI cable to the Q80R it takes out the signal on the Sky box and no live TV BUT I can play back recorded programmes on the Q80R with no problem.

So it seems that when the HDMI cable is connected to the Q80R it somehow effects the signal on the Sky box but when discounted the Sky box gets its signal.

I also confirmed this by starting recording a programme on the other TV and then after 20 seconds pulled the HDMI out of the small Tv and connected into the Q80R and on playback after about 20 seconds on playback the recorded programme stopped.

Anyone have any ideas or help how to correct this please?

Thanks

 

[Rodders53]

Different hdmi cable? Cheap pound store or Amazon basics often get recommended here over fancy expensive brands.

Keep hdmi and $ky LNB shotgun cables further apart?

Ditto TV and $ky box.

Remake the plugs on the $ky shotgun cables - they may be letting in the interference. Pay close attention to the screens on both cables, and ensure the centre pin is not bent over when re-inserting them.

How to fit F Connectors to coaxial cable for Sky and Freesat

how to make a signal distribution plate

www.satcure.co.uk

Wiring up plugs, aerials and wall plates - A.T.V. Poles, Brackets, Clamps & Aerials

Subject list: - How to strip CoAx cable - How to attach a CoAx connector plug - How to attach a Right Angle CoAx plug - How to attach an F connector plug - How to wire up a (screened) … Read More

www.aerialsandtv.com

Ensure they are fully screwed into the F-sockets of the $ky box (they should need a small spanner to undo and re-tighten).

 

[lexazur]

Hi,

Thanks for that.

I don't understand while it works perfectly well with a older small TV using all the same wires, fittings and HDMI cable the only difference is the TV's??????

 

[Rodders53]

I don't understand while it works perfectly well with a older small TV using all the same wires, fittings and HDMI cable the only difference is the TV's??????

The new TV is the source of the interference due to:

• the 4k resolution that the smaller set doesn't have
• the QLED system cf ???
• the internal computer processors speed/type
• poorer screening of the potential interference source

or similar.

You know the problem is the TV by your tests so far. Now you need to determine how to fix the problem.

 

[Jonny2400]

This happened when I swapped my LG nano cell round the other day, won’t play recordings only live tv, got it sorted it’s in the settings .. under sound, if you google it.. it will explain, it’s due to the sky box using wrong sound for your tv.. weird I know.

 

[lexazur]

Mine is the other way round, it will play recorded material but not live TV and I can't work out what is happening.