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pv500 died 5 weeks ago

Discussion in 'Plasma TVs' started by pib01, Oct 9, 2005.

  1. pib01

    pib01
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    after 12 weeks my th42 pv500 died.phoned av- sales and it was collected by repair agent.after 4 weeks in repair shop they have replaced faulty board but still cannot get screen to work.it is now 5 weeks and counting since plasma died and despite numerous phone calls to av sales and repair agent and e mails to panasonic all i,m told is that is being dealt with by panasonic technical dept.am i within my rights to demand refund or replacement from av sales?
     
  2. Damon

    Damon
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  3. pib01

    pib01
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    cheers for the link
     
  4. pib01

    pib01
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    big thanks to av sales who have now negotiated a refund from panasonic customer services.replacing pv500 with phd8 being delivered friday,cant wait after 6 weeks without plasma
     
  5. FlyingBig

    FlyingBig
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    Loving that work, good job. Man i would be soo excited if i was you.
     

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