Hi - I bought a 42" PV500 from a well know retailer. When it was delivered today I noticed that it had a label on the box saying it had been collected from a customer. I mentioned it to the delivery chap and he said he would look in to it. The first thing I did was to look in the service menu. The unit has 33 hours on the clock already. Does this mean it has been used or is it normal for them to come out of the factory with hours on the clock? Another big giveaway that the unit is used was the fact that the batteries were not sealed. They were loose in the bag with the cable isolaters. Shouldn't they be shrink wrapped? I am very concerned. Hope someone can advise me. This doesn't seem right. P.