PS5 logo and black screen

kkirby80

Novice Member
My son got the PS5 for Christmas. It was working until tonight. The PS5 logo comes on and then the screen goes black. I have a ROKU tv and am using the HDMI cable that came with it. I restarted in safe mode and tried to change the resolution, clear caches, etc. The only thing I haven't done is a full reset because he doesn't want to lose and data. Any suggestions?

Also, is there a way to see what is on my cloud from Playstation Plus without using the console? I looked on the website but am not seeing anything.
 

lee667

Distinguished Member
I would try a different hdmi cable just to rule that out. As far as I'm aware I think the only way of seeing your cloud storage is through a console. However, his saved files should be uploaded pretty regularly, and I'd imagine that his last lot of saves should have been uploaded.
 

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