Hi everyone,
I went to play my PS4 Pro this afternoon, turned it on but got no picture on the TV. It switches on with the blue light then turns white and I get no signal. I've tried switching the HDMI ports around and tried to turn it on in Safe Mode but i still don't get a picture. It initially says shows a black screen with 576p, then that switches to the full 4k resolution, but then screen remains black and console light stays white and then nothing.
The console is only 2 years old and bought as an upgrade to a standard PS4.
Is there any way of me fixing this myself? Will giving it a bit of time help? Or is it definitely broken? Sony want £175 to either fix it or replace it. Would the replacement be an old refurbished unit does anyone know? They then only guarantee that for 3 months, which doesn't get me to PS5 if anything goes wrong.
If I buy a new one (which I am very reluctant to do) can I still transfer my game save data to the new console from this broken one or are my game saves automatically saved in the cloud? If I can't, I think I'll give up on the PS4 Pro until the PS5 comes out and just use my Xbox One X.
On a related point, I had one mission left to complete GTA V. If I buy that game on the Xbox One X, are there any cheats I can use to get me to the last mission? I would like to complete the game but there is zero chance I'm starting again.
Any advice would be much appreciated.
I went to play my PS4 Pro this afternoon, turned it on but got no picture on the TV. It switches on with the blue light then turns white and I get no signal. I've tried switching the HDMI ports around and tried to turn it on in Safe Mode but i still don't get a picture. It initially says shows a black screen with 576p, then that switches to the full 4k resolution, but then screen remains black and console light stays white and then nothing.
The console is only 2 years old and bought as an upgrade to a standard PS4.
Is there any way of me fixing this myself? Will giving it a bit of time help? Or is it definitely broken? Sony want £175 to either fix it or replace it. Would the replacement be an old refurbished unit does anyone know? They then only guarantee that for 3 months, which doesn't get me to PS5 if anything goes wrong.
If I buy a new one (which I am very reluctant to do) can I still transfer my game save data to the new console from this broken one or are my game saves automatically saved in the cloud? If I can't, I think I'll give up on the PS4 Pro until the PS5 comes out and just use my Xbox One X.
On a related point, I had one mission left to complete GTA V. If I buy that game on the Xbox One X, are there any cheats I can use to get me to the last mission? I would like to complete the game but there is zero chance I'm starting again.
Any advice would be much appreciated.