TrigFX
Established Member
I recently moved house and went from having the wonderful Sky Q and minibox set up for 3 years, to - nothing.
We only discovered late in the day that the company that maintains our block does NOT allow Sky dishes on the side of the building!! And Virgin don't serve this area yet either (the block is fairly new). :-(
I did some research - most of it reading posts on here - and discovered that I could downgrade my account and have Sky Go and watch it via my PS4 Pro (sadly losing out on 4K, but keeping all those channels).
However, in the meantime, before I discovered this, I dug out my old Humax box and we survived on that for a while (sadly only 1080p - badly missing 4K TV quality, and a few other channels I liked to watch!).
So I got my Sky subscription changed to watch Sky Go on my PS4 - and Sky Go STILL didn't work!! I'd tried reactivating it in the settings menu - it wouldn't work. I eventually discovered that Sky cocked up - and they HADN'T activated that side of my account , which sucks because THEY were the ones who suggested that I watch it though my PS4 Pro, knowing full well that I no longer had a dish...!! :-/
Anyway, in the meantime, I got an Nvidia Shield Pro - which I LOVE. But discovered that Sky couldn't be side-loaded onto that anymore, which was a shame - but not a deal breaker. I contacted Sky again today with the intention of cancelling, as the Shield would be enough - but they then confirmed that it hadn't been activated!! They say that it should now be activated, as of today...
However, since hooking up the Shield, I have NOT been able to get the PS4 appear on my TV screen, when the Sky Q box is connected...!!! It DID work, with the Humax box set up - but not the Sky Q...which means that not only can I NOT check to see if it's working, but I can't even play games on it anymore!
I should point out that I have everything connected to my Denon AVR-2300W, which in turn is connected to my Panasonic 50EX750 TV.
I'm clearly missing something with regards to how the system is connected up - but I'm not sure what.
When the Humax was connected, the TV aerial had to be connected to the back of that - not the TV. But when the Sky Q box is connected, that aerial goes into the back of the TV. I suspect that it may be something to do with that.
But I noticed that the PS4 Pro wouldn't show up on my screen ever since I got the Shield - but ONLY when the Sky Q box is connected up. It had no issues when the Humax was attached! I've even tried manually switching through the AV channels - but aside from the Sky Q menu page, all the other AV channels are blank. Which is weird, as the PS4 connection hasn't been touched since we moved in - and works fine when the Humax is set up, and the Sky Q box removed!
The Humax and the Sky Q box are connected to the same HDMI port on my AVR (Cable/TV) as I would only ever need one of those devices connected at any one time. I just swap out the HDMI, power and ethernet cables accordingly. The Shield is connected on another port altogether (Media Player), so SHOULDN'T affect anything here.
I WOULD like to keep Sky Go on - and maybe relegate the Humax box to the main bedroom - but if I can't even get the PS4 to show on my TV screen, I'll have to ditch it, as I do play games as well... :-(
I should also mention that I COULD access my PS4 with the Sky Q box PRIOR to getting the Nvidia Shield. But there is NO WAY that I want to get rid of that now...!
Could anyone out there please advise me what I'm doing wrong? It seems that the Nvidia media player is somehow interfering with the workings here - or maybe the Sky Q box is - but I can't figure out how. Either that, or I need to reconnect something somewhere - but I can't figure out what, as I never had a problem like this in the 3 years I've had this set up!
I had Sky Q and PS4 Pro running alongside each other for just over 3 years with no problems - it's only since changing my Sky account and adding the Nvidia Shield to my set up that I've had any problems....
Is it possible to have Sky Q, via the PS4 and the Nvidia shield all in the same set up without these issues?
Or should I just put it down to experience and ditch Sky, and revert to the old trusted Humax?
Any help or advice would be VERY much appreciated - as I've run out of hair to pull out....!
Thanks everyone!
We only discovered late in the day that the company that maintains our block does NOT allow Sky dishes on the side of the building!! And Virgin don't serve this area yet either (the block is fairly new). :-(
I did some research - most of it reading posts on here - and discovered that I could downgrade my account and have Sky Go and watch it via my PS4 Pro (sadly losing out on 4K, but keeping all those channels).
However, in the meantime, before I discovered this, I dug out my old Humax box and we survived on that for a while (sadly only 1080p - badly missing 4K TV quality, and a few other channels I liked to watch!).
So I got my Sky subscription changed to watch Sky Go on my PS4 - and Sky Go STILL didn't work!! I'd tried reactivating it in the settings menu - it wouldn't work. I eventually discovered that Sky cocked up - and they HADN'T activated that side of my account , which sucks because THEY were the ones who suggested that I watch it though my PS4 Pro, knowing full well that I no longer had a dish...!! :-/
Anyway, in the meantime, I got an Nvidia Shield Pro - which I LOVE. But discovered that Sky couldn't be side-loaded onto that anymore, which was a shame - but not a deal breaker. I contacted Sky again today with the intention of cancelling, as the Shield would be enough - but they then confirmed that it hadn't been activated!! They say that it should now be activated, as of today...
However, since hooking up the Shield, I have NOT been able to get the PS4 appear on my TV screen, when the Sky Q box is connected...!!! It DID work, with the Humax box set up - but not the Sky Q...which means that not only can I NOT check to see if it's working, but I can't even play games on it anymore!
I should point out that I have everything connected to my Denon AVR-2300W, which in turn is connected to my Panasonic 50EX750 TV.
I'm clearly missing something with regards to how the system is connected up - but I'm not sure what.
When the Humax was connected, the TV aerial had to be connected to the back of that - not the TV. But when the Sky Q box is connected, that aerial goes into the back of the TV. I suspect that it may be something to do with that.
But I noticed that the PS4 Pro wouldn't show up on my screen ever since I got the Shield - but ONLY when the Sky Q box is connected up. It had no issues when the Humax was attached! I've even tried manually switching through the AV channels - but aside from the Sky Q menu page, all the other AV channels are blank. Which is weird, as the PS4 connection hasn't been touched since we moved in - and works fine when the Humax is set up, and the Sky Q box removed!
The Humax and the Sky Q box are connected to the same HDMI port on my AVR (Cable/TV) as I would only ever need one of those devices connected at any one time. I just swap out the HDMI, power and ethernet cables accordingly. The Shield is connected on another port altogether (Media Player), so SHOULDN'T affect anything here.
I WOULD like to keep Sky Go on - and maybe relegate the Humax box to the main bedroom - but if I can't even get the PS4 to show on my TV screen, I'll have to ditch it, as I do play games as well... :-(
I should also mention that I COULD access my PS4 with the Sky Q box PRIOR to getting the Nvidia Shield. But there is NO WAY that I want to get rid of that now...!
Could anyone out there please advise me what I'm doing wrong? It seems that the Nvidia media player is somehow interfering with the workings here - or maybe the Sky Q box is - but I can't figure out how. Either that, or I need to reconnect something somewhere - but I can't figure out what, as I never had a problem like this in the 3 years I've had this set up!
I had Sky Q and PS4 Pro running alongside each other for just over 3 years with no problems - it's only since changing my Sky account and adding the Nvidia Shield to my set up that I've had any problems....
Is it possible to have Sky Q, via the PS4 and the Nvidia shield all in the same set up without these issues?
Or should I just put it down to experience and ditch Sky, and revert to the old trusted Humax?
Any help or advice would be VERY much appreciated - as I've run out of hair to pull out....!
Thanks everyone!
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