Question PS4 Pro HDR problems


Active Member
Hi, I've been pulling my hair out trying to figure this out.

My PS4 will not display a 4K signal, I've read up on the problem and there seems like it could be a tonne of different reasons.

The PS4 works when 1080i is selected but not when automatic is. I have tried various different trouble shootings where others have been successful by changing settings on the PS4, TV and AVR but these haven't changed.

All I get is sound and no signal.

AVR: Denon X4300H
PS4 Pro

The PlayStation is kept in my AV rack in another room and I use a PULSE EIGHT P8-HDBT-L-EXSET to send the HDMI over Ethernet.

I am worried it could be the pulse 8 but it does say it can handle 4K.

If anyone could help, I would really appreciate it.


Distinguished Member
Ok from what I have found from the the Pulse 8 setup guide it has HDMI 1.4 ports which whilst it does do 4k it's only capable of 4k at 24fps due to bandwidth limits which is fine for 4k video / movies but not games which require 30 / 60fps you need HDMI 2.0 or above to do that so as you predicted the pulse 8 is the issue.

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