Projector all of a sudden doesn't fit screen anymore. Please help

Discussion in 'Projectors, Screens & Video Processors' started by Skyqua7, Dec 17, 2017.

  1. Skyqua7

    Skyqua7
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    I have a BenQ w1070 projector on a 100 inch screen for about a year and a few months now.

    This morning I wake up and all of a sudden the projector screen is bigger than the screen and I can't adjust enough for it to fit. Never had any issues before with the screen fitting.

    I performed a factory reset to no avail.

    Any suggestions?
     
  2. jacobe

    jacobe
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    Sounds a bit weird, but you can always move it a bit closer to the screen.
     
  3. Skyqua7

    Skyqua7
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    The way I have the projector mounted (in my living room) it's not really an option since the ceiling fan would get in the way. But thanks for the feedback
     
  4. manka

    manka
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    nightmare... is there no lens adjustment or that just vertical? my w1070 is on a sliding shelf so I don't get this issue (unless I don't extend the shelf fully) so never had need to try anything else...
    get in touch with Benq worst case
     
  5. Skyqua7

    Skyqua7
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    It offers a slight lens adjustment and vertical shift but no enough to make up for the size I nice had on the screen... Very weird.

    I tired diff hdmi cables and tried a new roku box just to see if that was the case... Nothing yet
     
  6. manka

    manka
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    oh dear. Google proved useless i guess. measure your distance from projector to screen and then compare with specs, then perhaps call benq if it all stacks up with what you had before....

    don't know what else to suggest...
     
  7. ben16v

    ben16v
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    you havent changed any scaling or processing on your amp have you?
    is all the image projecting correctly just larger - lens hasnt moved?
     
  8. Skyqua7

    Skyqua7
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    I haven't changed any scaling or processing... I don't even know how.

    Yes the image is still projecting correctly its just much larger than before. Even adjusting the lens is no help. Nor have I changed the throw distance of the projector.
     
  9. ben16v

    ben16v
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    very wierd... any way to check if the pj or amp has had a software update? but i imagine the 1070 does not have wifi so could not do this automatically but the amp could of.
    if it has not physically moved in position then it must be physically internal or software.
    reason i was asking about the lens was incase somehow it fell out of if holder and moved forward to make the image larger - but unlikely , and i dont see how it would still display a normal image if it did fall out .
    worth checking on the projector central or benq (if they have one) calculator to see if the size of the projected image is within the quoted size for the distance lens to screen.
    or can you fit a bigger screen in there?
    sorry bud i have nothing else...?
     
  10. Skyqua7

    Skyqua7
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    The weird thing about it is after talking to BenQ rep he told me the distance for a 16:9 ratio is between 8.5-11 feet. But mine is mounted around 13.5 feet back or so and was able to fit.

    How would I check to see if it had an update to it?
     
  11. ben16v

    ben16v
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    dunno mate, on my infocus you can go to settings and see the software version then if benq have the dates of updates on the website you could check there, but unless its connected to the internet i cant think how it would do it.
    maybe plug your source directly into the pj to rule out the amp even without sound, only thinking this as i changed the processing on my denon amp the other day and the image changed size.
    also assuming the tv is still displaying the same images? i find in cases like this you have to unplug everything else to identify the problem.
    otherwise im stumped :(
     
  12. dhts

    dhts
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    So if he's right does it mean previously you were explicitly doing something to make the image smaller so that it fitted your screen and now it's 'right'. Any chance you were previosuly using the Digital Zoom function of the projector to make the image digitally smaller rather optically smaller using the normal lens zoom.
     

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