W
Welsh Badger
Guest
Ive had Sky Digital for two years.
When I first got it I would lose my signal during heavy rain (picture/sound gets strange - peak through the curtains and, sure enough, tipping down on my house - every time). However the problem appears to be getting worse. This week Ive lost the signal nearly every day, usually without locally heavy rain it can even go when its dry around me.
Another thing Ive noticed is progressive channel loss. It still takes hideous local weather to lose Sky ITV is pretty resilient too. However BBC is always first to go (a situation that cant be right!) I dont know if BBC can be blamed at all for this (after all their signal has to get to the satellite before it gets to me) or whether the issue is bandwidth management (presumably down to Sky).
Along with many private hair-pulling sessions, I suffered a major outrage when I lost the Calcutta Cup match this year. Being Welsh even couldnt help my feeling gutted that the English friend I had invited round was being deprived of Englands defeat of Scotland
All this for over £30 a month. I feel Im reaching breaking point but my hands are tied - I dont have cable in my area and my terrestrial signal is so bad that my TV sometimes gives up on channels completely (my main reason for going satellite in the first place).
So a few questions. Does anyone know:
1 Any reason the problem should be getting worse?
2 Why BBC disappears first?
3 Anything I can do to improve matters (e.g. dish alignment/replacement)?
4 Who I should complain to?
Living in Wales, the weather isnt going to get better.
When I first got it I would lose my signal during heavy rain (picture/sound gets strange - peak through the curtains and, sure enough, tipping down on my house - every time). However the problem appears to be getting worse. This week Ive lost the signal nearly every day, usually without locally heavy rain it can even go when its dry around me.
Another thing Ive noticed is progressive channel loss. It still takes hideous local weather to lose Sky ITV is pretty resilient too. However BBC is always first to go (a situation that cant be right!) I dont know if BBC can be blamed at all for this (after all their signal has to get to the satellite before it gets to me) or whether the issue is bandwidth management (presumably down to Sky).
Along with many private hair-pulling sessions, I suffered a major outrage when I lost the Calcutta Cup match this year. Being Welsh even couldnt help my feeling gutted that the English friend I had invited round was being deprived of Englands defeat of Scotland
All this for over £30 a month. I feel Im reaching breaking point but my hands are tied - I dont have cable in my area and my terrestrial signal is so bad that my TV sometimes gives up on channels completely (my main reason for going satellite in the first place).
So a few questions. Does anyone know:
1 Any reason the problem should be getting worse?
2 Why BBC disappears first?
3 Anything I can do to improve matters (e.g. dish alignment/replacement)?
4 Who I should complain to?
Living in Wales, the weather isnt going to get better.