Jon Weaver
Distinguished Member
- Joined
- Aug 16, 2000
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- 6,329
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- Age
- 54
I never thought of using Sky Go under Windows before, as I had a Slingbox which performed well.
But when I moved house, Sky Go was the only way I could watch Sky and I was quite impressed.. I used it for a few weeks and don't remember a single problem.
Whether it was the install of SkyQ or an upgraded version which was forced on me, Sky Go now is a nightmare as I have 2 constantly re-occuring problems.
1. Constant "something is wrong. App will now Quit" errors when adverts are playing.. They appear as soon as the adverts start and if I ignore them they have little effect.. But they gradually build up on my task bar.. I put it down to Network issue at first as when I fixed them the issue stopped.. But its come back again and the network is fine.. I don't get a single error when a 'show' is playing, but the moment a forced advert starts, they pop up approx every 10 seconds.
2. App sometimes HARD crashes when I start to watch something.. Its a lottery as 1 in 5 times I start to play something I get a black screen with the loading circle in the middle and my PC freezes.. I can leave my PC running for months if not years and use Sleep/Hibernate and its 100% reliable with no crashes.. But since this started with SkyGo I am doing forced restarts almost every day.. Not only is it scary having to do an unplanned reboot.. I can't tell you how much work I have lost with due to unsaved files being closed.
Does anyone have any idea how I can get help from Sky to get these reported.. I literally have no way to use Sky Go now on my PC as its too unstable, and the crashing is causing me to loose work constantly...
jon
But when I moved house, Sky Go was the only way I could watch Sky and I was quite impressed.. I used it for a few weeks and don't remember a single problem.
Whether it was the install of SkyQ or an upgraded version which was forced on me, Sky Go now is a nightmare as I have 2 constantly re-occuring problems.
1. Constant "something is wrong. App will now Quit" errors when adverts are playing.. They appear as soon as the adverts start and if I ignore them they have little effect.. But they gradually build up on my task bar.. I put it down to Network issue at first as when I fixed them the issue stopped.. But its come back again and the network is fine.. I don't get a single error when a 'show' is playing, but the moment a forced advert starts, they pop up approx every 10 seconds.
2. App sometimes HARD crashes when I start to watch something.. Its a lottery as 1 in 5 times I start to play something I get a black screen with the loading circle in the middle and my PC freezes.. I can leave my PC running for months if not years and use Sleep/Hibernate and its 100% reliable with no crashes.. But since this started with SkyGo I am doing forced restarts almost every day.. Not only is it scary having to do an unplanned reboot.. I can't tell you how much work I have lost with due to unsaved files being closed.
Does anyone have any idea how I can get help from Sky to get these reported.. I literally have no way to use Sky Go now on my PC as its too unstable, and the crashing is causing me to loose work constantly...
jon