I ordered a player from them 11 days ago supposedly for next day delivery, when it didn't turn up I gave it another 2 days before ringing, they said it was being despatched that day. A few days after that I rang again to be told there had been a problem with my credit card being accepted, but strangely the same card was accepted no problem when I gave them the number over the phone. They also told me they had tried to contact me by email several times - none of which I received (yes, they did have the correct email address). It's now supposed to be getting delivered tomorrow, not holding out much hope to be honest. Anyone else with experience of this outfit?