Problems with channels since recent update

Discussion in 'Satellite TV, Sky TV & FreeSat' started by Scoop940, Sep 20, 2007.

  1. Scoop940

    Scoop940
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    Since the recent update sent to my Sky+ box when the channels shifted about I have had problems with a few channels. Channels affect are all from 11642 V
    B4 -w- 2310 2311 Eng 52300
    Bliss -w- 2319 2320 Eng 52305
    Scuzz -w- 2321 2322 Eng 52310
    Flaunt -w- 2323 2324 Eng 52315
    True movies -w- 2306 2307 Eng 52320
    True movies 2 -w- 2308 2309 Eng 52325
    Pop -w- 2316 2317 Eng 52340
    Tiny Pop +1 -w- 2325 2326 Eng 50345
    Pop +1 -w- 2333 2336 Eng 52351
    The Vault 2328 2329 52355
    Anime Central (22-07) -w- 2312 2313 Eng 52360
    Pop Girls (07-22) 2318 2327 Eng 52361
    Chart Show TV

    INterestingly my Mum around the corner has no trouble - only difference in her set-up is the LNB ( Thompson from ebay ). The chap sat next to me at work is having the same problem with exactly the same channels on his Sky HD box. I have read others that seem to be suddenly having trouble with these channels too

    Anyone got ideas on why this is and how I can resolve it?
     
  2. davemurgatroyd2

    davemurgatroyd2
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    Do you have wireless/DECT phones?

    The frequency is in the range affected by these devices.

    Basically the DECT phones work in the 1.8 GHz frequency range. The frequency you quote 11642 is down converted by 9750 MHz by the the lnb and sent down the cable to your box at a freq of 1.892 Gz. This is a very common problem and in Germany many of their satellite broadcasters have moved from this frequency band because of the problems of this interference.

    Try switching off the phone (and possibly any other wireless devices - baby monitors etc) at the mains if this solves the problem the diagnosis is correct. The only cures are to ensure that good quality double screened cable is used in the satellite installation and the wireless devices are as far away as possible from the digibox and cabling from the dish to box.
     
  3. Scoop940

    Scoop940
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    Cheers:smashin:,

    I have got wireless phones but they have been there forever, the break up has only just started after the shuffle around and EPG update a couple of weeks ago.

    Will try turning the phones off at the mains later to see but I don't hold out much hope.

    Odd that it seems to have happened to others about the same time too...
     
  4. FRANTIC FRANC

    FRANTIC FRANC
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    Not only digital cordless phones but also wireless routers too! Had 3 in the last month losing true movies - just moved the router away!

    Cheers, Franc
     
  5. monkfish2007

    monkfish2007
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    I'm having same problem and in addition C4+1. Will switch off router and phones and see what happens and post back
     
  6. monkfish2007

    monkfish2007
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    Digital cordless phone was route of problem. Switched it off at mains and all ok. Need to move docking uit further away from sky box. Recntly moved sky box closer which explains this.
     
  7. Scoop940

    Scoop940
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    Well cheers mate! :smashin: Made no sense why it would have suddenly started happening after the update but.. I turned off the phone base station nearest the sky box and voila - all my channels are back!!:clap::clap:

    Kids are now very happy! They can watch Magic School Bus again... Thanks!

    :thumbsup:
    Scott
     

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