Problems registering new PAYG phone on Orange.



This is my first phone, so I'm new to this.
Just bought a Sony Ericsson K800i from the Carphone warehouse. The phone is on Orange PAYG and has Orange branding.

On the receipt I received, my mobile number is on the receipt. Upon unboxing the phone and looking through the "Getting Started" guides etc, it tells me I must register the phone/SIM with Orange to get benefits such as Magic Numbers etc. It directs me to

I've gone to this, entered my number in the field, it then told me I'd sent a text containing a 4 digit ID-number that it then wanted me to enter in the box. Waited about 5 minutes.. no text, so I got it resent (this page said it could take upto 10 minutes). 2 hours later, still no text.

So, I restarted the process on the site, but this time I said I didn't have a number. It wanted me to enter the number on the back of my SIM card.. which I did. When I pressed next, the page I was presented with was the same as before where it says It's sent the text containing my ID number. Haven't received it whatsoever.

I have had a couple of texts off Orange saying that my services have been modified and I should reboot the phone, which I have.. but I'm currently stuck on step 2/4 of the registration until I get this ID number; and I'm unable to set up Magic Numbers without it.

Anyone able to advise me what I should do?

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