Problems activating sky+



We had sky+ installed a week ago,sky activated sky sports and 4 packs but have been unable to activate the sky+ recording function,its being looked into,has anyone had this problem,and what resolved it?
No but i had a similar problem of having no channels and no functionality for 10 days after an install. Needed new viewing card, i got £100 credit from sky for the outage though
Hi there m8,

I too had this problem and when i tried to phone that number i was on hold for 1hr.

Basically this is your problem hopefully:

Like on mine they had the wrong card details setup if you have multiroom especially most mistakes are by the installer putting the new card in the new sky+ unit when in fact the current original card needs to go into the sky+

Hope this helps it took them 4 hours to work it out

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