emadf
Novice Member
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- Apr 21, 2014
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Dear Friends
here is my problem and details that I send to Yamaha support website, and it was not solved yet, please help me what should I do?
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Dear YAMAHA
we bought amplifier A-S2000 with cd player A-S1000 and bluray player BD-S671, tv samsung F8880, we connect satellite receiver and bluray player to tv and connect tv to one of the lines of amplifier. We use a pair of canton chrono 508.2 Dc as speakers. Upon we turn on the system, after less than 30min, it goes to some manner that the amplifier shut down and the light up of the on/off switch blinks. We connect bluray and satellite receiver directly to the lines of amplifier, amplifier after less than 30min shuts down. We disconnect the Tv and satellite receiver and bluray player, but this state occurs again. What is the reason? Please help me It is confusing. Regards Emad
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Dear Yamaha Customer , Thank you for contacting us . If the unit goes-off after 30 minutes most probably this is due to the activation of temperature protection . We suggest you to provide enough ventilation to the AV amplifier and also kindly make sure that there is no equipment stacked on top of the AV amplifier . If the problem persist even after taking care of above, kindly contact us again and it will be necessary to inspect the unit in the service center . Thank you and best regards,
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Dear YAMAHA
thanks for your responding
first of all i should tell you, when we turn on this system in other homes or in the shop that i bought from, it works good without any reason.
the electrical technician that i get to my home tells me everything with your home electrical system (cables, switches and etc) are normal.
now, i put the amplifier on the stable desk and turn it on (without tv and satellite receiver and bluray player) just with cd player and speakers, and put the cd player under the amplifier (for better heat circulation) but the previous manner occurs, the amplifier goes shut down.
what should i do?
Regards
------------------------------
Dear Yamaha Customer , Thank you for the additional information . Please advice if you are using the same or different set of speakers,cables when you tested the unit in other environment ( in shop and other house) ? . Suggestion 1:- Kindly check the running time of AS2000 by following methods . *Connect first speaker only . *Connect second speaker only . *Connect both speakers . Suggestion 2:- We assume that the AS2000 which you own is having three pin power cable . If you are using a convertor plug to connect to your AC outlet , please make sure that you choose convertor with proper grounding . Your information's will be very helpful for finding the fault
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Dear Yamaha
first suggestion:
run time for 1 speaker:30min
run time for both speaker: 12min
with medium volume, with higher volume it becomes less.
second suggestion:
As i said, i use three pin cable, and pictures are attached.
and the words on the cable are "Cebe iemmequ sabf1574 caohing cgtfa-2 n14586 H05vv-f2*0.75mm2 <vde> kema-keur+S+S+S volex 10A 250V IHG vack17F"
Does it require that the other equipment be used?
---------------------
but now, I have this problem yet, please help me
here is my problem and details that I send to Yamaha support website, and it was not solved yet, please help me what should I do?
---------------------
Dear YAMAHA
we bought amplifier A-S2000 with cd player A-S1000 and bluray player BD-S671, tv samsung F8880, we connect satellite receiver and bluray player to tv and connect tv to one of the lines of amplifier. We use a pair of canton chrono 508.2 Dc as speakers. Upon we turn on the system, after less than 30min, it goes to some manner that the amplifier shut down and the light up of the on/off switch blinks. We connect bluray and satellite receiver directly to the lines of amplifier, amplifier after less than 30min shuts down. We disconnect the Tv and satellite receiver and bluray player, but this state occurs again. What is the reason? Please help me It is confusing. Regards Emad
--------------------
Dear Yamaha Customer , Thank you for contacting us . If the unit goes-off after 30 minutes most probably this is due to the activation of temperature protection . We suggest you to provide enough ventilation to the AV amplifier and also kindly make sure that there is no equipment stacked on top of the AV amplifier . If the problem persist even after taking care of above, kindly contact us again and it will be necessary to inspect the unit in the service center . Thank you and best regards,
------------------------------------------
Dear YAMAHA
thanks for your responding
first of all i should tell you, when we turn on this system in other homes or in the shop that i bought from, it works good without any reason.
the electrical technician that i get to my home tells me everything with your home electrical system (cables, switches and etc) are normal.
now, i put the amplifier on the stable desk and turn it on (without tv and satellite receiver and bluray player) just with cd player and speakers, and put the cd player under the amplifier (for better heat circulation) but the previous manner occurs, the amplifier goes shut down.
what should i do?
Regards
------------------------------
Dear Yamaha Customer , Thank you for the additional information . Please advice if you are using the same or different set of speakers,cables when you tested the unit in other environment ( in shop and other house) ? . Suggestion 1:- Kindly check the running time of AS2000 by following methods . *Connect first speaker only . *Connect second speaker only . *Connect both speakers . Suggestion 2:- We assume that the AS2000 which you own is having three pin power cable . If you are using a convertor plug to connect to your AC outlet , please make sure that you choose convertor with proper grounding . Your information's will be very helpful for finding the fault
-------------------------------
Dear Yamaha
first suggestion:
run time for 1 speaker:30min
run time for both speaker: 12min
with medium volume, with higher volume it becomes less.
second suggestion:
As i said, i use three pin cable, and pictures are attached.
and the words on the cable are "Cebe iemmequ sabf1574 caohing cgtfa-2 n14586 H05vv-f2*0.75mm2 <vde> kema-keur+S+S+S volex 10A 250V IHG vack17F"
Does it require that the other equipment be used?
---------------------
but now, I have this problem yet, please help me