Hey everyone, I waited two weeks for my sky hd multiroom and broadband only for me to be told by the sky "engineer" that he can't do it. Apparently he was even from the special heights team, however a standard two storey house was unfortunately too high for him. He wouldn't get on a ladder and he wouldn't go through a window onto the roof citing health and safety issues. The order got cancelled there and then. Today I found a local independent installer who can put up the dish and the cables without much fuss. I called sky again and re-ordered from scratch and told them just to bring the two hd boxes and not worry about the rest. Do you think the sky "engineer" will have issues with that? i.e when he comes and sees the dish is already installed in a way that he would not have been allowed to do it, will he care? Will he just connect the two boxes and not bother or will he cancel the order again? Thanks R.