First post, but I have tried to solve this problem over the phone with my 80 year old mother and not totally solved it. She can handle Sky+ but the intricacies of retuning her TVs are beyond her. I am travelling some distance to see her this weekend and would like to be able to fully solve the problems.
Due initially to a power cut I believe, she stopped being able to get Sky coming through on preset channel 6 of the two TVs she has connected to her Sky+ box. She can still get Sky using the AV channel on one TV (connected by scart), but the other is connected to the RF output by a cable only and she can no longer view Sky on the preset channel it was previously tuned to. Running a scart to this TV is not a practical option.
The RF on the Sky box is currently set to 68, and her TV preset channel 6 (where she previously viewed Sky) is tuned to 36. What I believe has happened (and I am seeking advice here!) is that when her Sky was installed, the RF channel was set to something other than 68 and defaulted back to that when the power was cut off. If I reset that to something suitable (probably 47) and retune the second TVs preset channel 6 to that, then I expect it to work.
But what about the main TV? Will tuning it to 47 also do the trick? Presumably it's the primary RF that it is conected to and it can't be changed can it? It appears that the primary RF was set to 36 but this does not appear to work any more.
Because of distance visits are infrequent and so I am keen to totally resolve the issue this weekend. Any advice would be welcomed!
Due initially to a power cut I believe, she stopped being able to get Sky coming through on preset channel 6 of the two TVs she has connected to her Sky+ box. She can still get Sky using the AV channel on one TV (connected by scart), but the other is connected to the RF output by a cable only and she can no longer view Sky on the preset channel it was previously tuned to. Running a scart to this TV is not a practical option.
The RF on the Sky box is currently set to 68, and her TV preset channel 6 (where she previously viewed Sky) is tuned to 36. What I believe has happened (and I am seeking advice here!) is that when her Sky was installed, the RF channel was set to something other than 68 and defaulted back to that when the power was cut off. If I reset that to something suitable (probably 47) and retune the second TVs preset channel 6 to that, then I expect it to work.
But what about the main TV? Will tuning it to 47 also do the trick? Presumably it's the primary RF that it is conected to and it can't be changed can it? It appears that the primary RF was set to 36 but this does not appear to work any more.
Because of distance visits are infrequent and so I am keen to totally resolve the issue this weekend. Any advice would be welcomed!