Problem with LG M2762 D

Such

Well-known Member
My sons monitor has just started to display a cross of what seems dead pixels across the whole width and length of the screen, the horizontal line is white and the vertical is blue. Is present on all inputs.

The set is less than 1yr old but I believe at the time of purchase the warranty was 3yrs swap out.

LG have said I will be contacted by their service agent shortly.
question is will the unit be swapped out or repaired? Not keen on getting repair as the monitor not lasted a year!!

Any experiences with lg support?
thanks
 

Curly99

Distinguished Member
years ago now I had an LG crt monitor that needed a repair they sent a courier who did a straight swap, a refurbished one for mine, I checked it over and was happy to accept the swap as I had no monitor so would have been left without.

Curly
 

Such

Well-known Member
thanks Curly, I'll wait and see what the repair agent says.
 

Such

Well-known Member
lg now to swap out with a new unit not refurb, although newer refurb model was offered.

Big thanks to Lg support:thumbsup:
 

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