Problem with laptop touch pad

Discussion in 'Desktop & Laptop Computers Forum' started by candi, Jun 2, 2008.

  1. candi

    Active Member

    Dec 7, 2006
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    I hope someone can help in someway as this problem has been going on for a month now. We have a Acer Aspire 5051 AWXMi laptop and about a month ago the touch pad stopped working properly. When turned on and it got to the Vista log in the mouse cursor would move around but you couldn't click on anything, the left and right buttons won't work and the center left click in the middle of the pad won't work either. The only way we can get around it is to plug in a USB mouse to log in, this would also force the touch pad to work but the scrolling at the side of the pad won't work.

    We contacted Acer about it and they told us to send it to them. We received it back and they said they reinstalled the drivers for the touch pad, it worked for a day and then it stopped working again. So we contacted Acer again and sent it back to them. We got it back on Friday to find they had completely formatted the laptop but again the problem was still there. The second problem is the warranty ended over the weekend and when we phoned them up about the problem again today they said they won't do anything about it now, so we're basically stuck with a laptop that doesn't work properly.

    Does anyone know what the problem might be and how we can try and fix it ourselves?

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