Problem with H56

G

Gwyn Williams

Guest
Hi, I have had a H56 for just under 1 year now and noticed that over the last 6 weeks the image had been getting darker and darker. I returned it to the shop I purchased it from and have been told that a new bulb is needed costing £250. I had only clocked up 217 hours on the projector and the literature says it should last for a least 2000 hours. Anyone else had this problem. The projector is still under warantee but the bulb apparently only had 90 days.
 

Peter Parker

Distinguished Member
Lamps do dim over time, and the first hundred or so hours are quite often where it will dim by around 10% IIRC, but yours sounds more than that. How much dimmer would you say it was?

Contact Optoma and ask if they think it's acceptable that you should be expected to buy a new lamp after just 200 hours - regardless of what the warranty says. Also state that the lamp life is quoted at 2000hrs in the advertising, so if a new lamp is required after 200, then the Advertising Standards and Watchdog will be hearing from you.

Gary.
 

theritz

Active Member
Gary,

I hope you're keeping well :) .....

S.
 

theritz

Active Member
Aaaah, I'm glad to see the condition is improving :D .


Sean.
 
G

Gwyn Williams

Guest
Thanks for your advice Gary, I've phoned Optoma and put forward your comments about Advertising Standards and they have gone away to review the situation and will contact me tomorrow. We'll see what comes of that.
 

Peter Parker

Distinguished Member
Sean,

I don't know if my condition is improving - I'm getting old so things are going the other way if anything!

Gwyn,

Good luck, and I hope you get a replacement lamp at least, and that it fixes the dimming issue. Let us know how you get on OK?
 

The latest video from AVForums

Star Wars Andor, Woman King, more Star Trek 4K, Rings of Power & the latest TV, movies & 4K releases
Subscribe to our YouTube channel
Support AVForums with Patreon

Top Bottom