1. Join Now

    AVForums.com uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Problem with H56

Discussion in 'Projectors, Screens & Video Processors' started by Gwyn Williams, Jan 27, 2005.

  1. Gwyn Williams

    Gwyn Williams
    Guest

    Products Owned:
    0
    Products Wanted:
    0
    Ratings:
    +0
    Hi, I have had a H56 for just under 1 year now and noticed that over the last 6 weeks the image had been getting darker and darker. I returned it to the shop I purchased it from and have been told that a new bulb is needed costing £250. I had only clocked up 217 hours on the projector and the literature says it should last for a least 2000 hours. Anyone else had this problem. The projector is still under warantee but the bulb apparently only had 90 days.
     
  2. Gary Lightfoot

    Gary Lightfoot
    Distinguished Member

    Joined:
    Apr 6, 2001
    Messages:
    12,464
    Products Owned:
    1
    Products Wanted:
    1
    Trophy Points:
    166
    Location:
    Surrey. UK.
    Ratings:
    +2,114
    Lamps do dim over time, and the first hundred or so hours are quite often where it will dim by around 10% IIRC, but yours sounds more than that. How much dimmer would you say it was?

    Contact Optoma and ask if they think it's acceptable that you should be expected to buy a new lamp after just 200 hours - regardless of what the warranty says. Also state that the lamp life is quoted at 2000hrs in the advertising, so if a new lamp is required after 200, then the Advertising Standards and Watchdog will be hearing from you.

    Gary.
     
  3. theritz

    theritz
    Active Member

    Joined:
    Aug 17, 2002
    Messages:
    2,451
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    51
    Location:
    Ireland
    Ratings:
    +27
    Gary,

    I hope you're keeping well :) .....

    S.
     
  4. Gary Lightfoot

    Gary Lightfoot
    Distinguished Member

    Joined:
    Apr 6, 2001
    Messages:
    12,464
    Products Owned:
    1
    Products Wanted:
    1
    Trophy Points:
    166
    Location:
    Surrey. UK.
    Ratings:
    +2,114
    I'm fine thanks Sean. :p

    Gary.
     
  5. theritz

    theritz
    Active Member

    Joined:
    Aug 17, 2002
    Messages:
    2,451
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    51
    Location:
    Ireland
    Ratings:
    +27
    Aaaah, I'm glad to see the condition is improving :D .


    Sean.
     
  6. Gwyn Williams

    Gwyn Williams
    Guest

    Products Owned:
    0
    Products Wanted:
    0
    Ratings:
    +0
    Thanks for your advice Gary, I've phoned Optoma and put forward your comments about Advertising Standards and they have gone away to review the situation and will contact me tomorrow. We'll see what comes of that.
     
  7. Gary Lightfoot

    Gary Lightfoot
    Distinguished Member

    Joined:
    Apr 6, 2001
    Messages:
    12,464
    Products Owned:
    1
    Products Wanted:
    1
    Trophy Points:
    166
    Location:
    Surrey. UK.
    Ratings:
    +2,114
    Sean,

    I don't know if my condition is improving - I'm getting old so things are going the other way if anything!

    Gwyn,

    Good luck, and I hope you get a replacement lamp at least, and that it fixes the dimming issue. Let us know how you get on OK?
     

Share This Page

Loading...