Problem with cahoot purchase through JL

Discussion in 'Plasma TVs Forum' started by moeman, Jan 13, 2004.

  1. moeman

    moeman
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    Mods if this should be elsewhere please move, but as the offer was mentioned here at the time I hope people may be able to help.

    I purchased my Panasonic plasma at John Lewis with no probs, price match and five year warranty. I made the payment with a Cahoot card as they had a 7% cash back offer on. I read the web site a number of times before applying for the card to make the purchase and understood it to cover any purchase at JL. I have not received the cash back and their CS are saying it applied to online purchses only.

    Is there anyone else in a similar postion, or can remember such a condition, I really cant believe I would have overlooked such a condition as it was a planned purchase over a number of weeks, not an impulse buy.
     
  2. Elvis

    Elvis
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    Have you re-checked the T&Cs on their website? what do they say? Did you discuss your intended purchase with anyone at cahoot prior to purchase, if so then you could provide their name as a reference.
     

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