Hello, This is a little vague but I was hoping someone had come across this before. My friend has a Goodmans TV in his lounge, I'm afraid I don't know the model number or even the size! He says that all he did was press a button on the remote control and now the picture has frozen but the sound is still going - loud apparently! There is also a message on the screen saying 'SVC/v1'. Pressing any buttons on the remote or switching off at the wall and back on has no effect. Is there any chance the TV is 'locked' in some way or is this buggered?! Any input would be appreciated.