Hi All, If someone with a 5 series 50" Panasonic panel, wouldn't mind attempting to duplicate a problem that I am experiencing I would be extremely grateful. If any 5 series 42" panel owners want to try it too, then that would also be cool, but the problem may be related to the higher resolution & subsequent scaling that the 50" panel has to accomplish. I'd like any info you can supply, but a simple "mine does it too" or "no problems found" would also be great as I'm trying to establish if I have a problem with my individual panel or if, (as Panasonic suggest) this problem exists on all TH50-PHW5B's. The problem is as follows: I'm feeding my panel a Region 1 pure NTSC interlaced signal from a Pioneer DVS9 DVD player. (Iv'e also tried two other "true" Region 1 DVD players with the same result, so it's not the player.) via the component inputs on the RCA input board. (No Tuner) I see the problem when I select the "Zoom" aspect ratio to fill the screen with an image, say from a 2.35:1 anamorphic DVD. (My Wife & Daughter like to see "ALL" the picture.) What I'm seeing is significant and very obvious combing artifacts! These manifest themselves as the breaking up of the edges of ANY and ALL moving elements of the picture into horizontal lines, and this aint subtle! Were talking "MAJOR" artifacts here, believe me when I say "if your screen does this too, there is no way you won't be able to spot it!" Now the really weird thing about this is if I go into the set up menu and switch off 3:2 pulldown the problem stops!........How can this be?.......Why should this be?.......I could maybe understand this if it were the other way around and switching off 3:2 pulldown caused the problem! I thought that 3:2 pulldown was designed to "smooth" the stepping associated with the edges of objects? When I contacted Panasonic Customer Service, explained the problem, and went on to mention that switching off 3:2 pulldown effectively resolved it, they seemed to lose interest and their attitude was basically "Well whats the problem then?" Well "the problem" as far as I'm concerned is twofold! Having spent 6k, (which may not be much to Panasonic but was certainly no small investment for me!) on a new panel a mere 10 weeks ago, I don't now expect to have to "put up with" a problematic aspect of it's operation if it is due to a fault, especially if that fault is "unique" to my panel! That is not as it should be! so this can't represent an adequate response from Panasonic can it? Moreover, one of the reasons that I spent the additional money on a 5 series display rather than picking up one of the discounted "end of line" 4 series panels that were on the market then, was the inclusion of the 3:2 pulldown feature, a feature that is designed to "IMPROVE" picture quality! Having to now switch 3:2 pulldown off in order to resolve a picture quality problem must surely mean that it is either not working as it should, or that it is introducing problems of it's own?......this can't be acceptable can it? Having made this observation and having had it fall on deaf ears, (I think that they'd had enough of me) the customer service representative withdrew to "consult a technical expert." I was then informed, (2nd hand, as I wasn't offered the opportunity to talk to him/her myself) that this was a "normal" artifact when using the zoom aspect ratio as it is "effectively magnifying the image being produced". Well, all I can say is that it certainly wasn't "normal" to see combing artifacts on the "zoom" type apect ratio setting of my two previous NEC panels! These were admittedly 42" 853 x 480 resolution panels, but the latter of the two, a 42MP2, (those of you who frequent the "classified ads" forum may remember it ) utilised a 3:2 pulldown system I believe, and I never had to turn that off to make the image watchable! I'm disappointed to report that the dealer who I purchased the screen from a mere 10 weeks ago, ( www.letsgodigital.co.uk ) has also effectively washed his hands of the problem. The Manager of this company simply refered me to the Panasonic customer service line, no offer of a replacement unit to try out......nothing! When pressed, and asked about the possibility of a replacement unit, the reply boiled down to "That is for you to discuss with Panasonic." (I suppose that this probably serves me right for making my purchase from, what now turns out to be, a "boxshifter" on price grounds alone, but they did seem very helpful and professional when I originally placed my order, and they "claim" to be a respected Panasonic dealer in their area!) When I called him back after having spoken to Panasonic and related the conversation with them to him, He said that he knew the number of a technician at Panasonic and would attempt to get an answer directly from him and ring me back with it, which I suppose is something, but this promised call has yet to materialise. I then added in conversation that my panel had also developed a "stuck" blue pixel 2 weeks ago, after having been 100% perfect upon receipt. His answer was to find and read out to me "Word for Word" Panasonic's pixel policy which he "just happened to have lying around." In fact, it would seem that mentioning this was a "BIG MISTAKE" as he then went on to state that he couldn't possibly exchange a panel that contained a fault that Panasonic didn't "officialy recognise as a fault," as he would then be stuck with it, as "THEY" wouldn't be prepared to take it back. I wasn't 100% sure if he was refering to the combing, the pixel, or both at this point, but I think it was the stuck pixel, cause I got the distinct impression that I had just offered him the "lifeline" that he was looking for! Either way, it was clear by now that I couldn't expect any kind of service that was "above & beyond" after having given him a mere 6k of my hard earned cash, so I gave up! So much for being honest and telling it like it is eh? So it's over to you guys, Is this a problem with all 50" Panasonic 5 series panels? or do I have good reason to suspect that my panel has a fault in it's progressive scanning, it's scaling, or it's 3:2 pulldown functions? Also, what do you guys think of my dealers attitude and Panasonic's response? fair and reasonable or somewhat lacking? Life Really Sucks Sometimes! Please help. KBDVD.