I am having problems with my Epson Perfection 3490 photo scanner.
I scan 2 or 3 documents successfully with the Epson software and then get a message Cannot properly communicate with the scanner check connections etc. If using SCSI connections restart the computer
If I try scanning in Microsoft Office Document Scanner I get a message You have chosen a WIA scanner driver which may cause problems, check updates for WIA or TWAIN scanner driver
The scan then fails and I get a message Unable to initialize scanner. Check connections and software
I have found a TWAIN driver for the scanner from Epson. I reinstalled the scanner with the original software and the same problem occurred. I then installed the TWAIN driver and again had the problem.
I am still getting the message in MOD Scanner that I have chosen a WIA scanner driver which may cause problems.
Any suggestions how I can cure this problem.
Thanks
I scan 2 or 3 documents successfully with the Epson software and then get a message Cannot properly communicate with the scanner check connections etc. If using SCSI connections restart the computer
If I try scanning in Microsoft Office Document Scanner I get a message You have chosen a WIA scanner driver which may cause problems, check updates for WIA or TWAIN scanner driver
The scan then fails and I get a message Unable to initialize scanner. Check connections and software
I have found a TWAIN driver for the scanner from Epson. I reinstalled the scanner with the original software and the same problem occurred. I then installed the TWAIN driver and again had the problem.
I am still getting the message in MOD Scanner that I have chosen a WIA scanner driver which may cause problems.
Any suggestions how I can cure this problem.
Thanks