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Printer help please

Discussion in 'Computer Peripherals & Consumables' started by JSW, Dec 9, 2003.

  1. JSW

    JSW
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    I have a HP deskjet 970cxi and using hp cartridges is great but they cost a fortune!!!

    So I got some pcworld own brand ones and now only have problems :(

    I got 2 pcworld coour carts and one of them only prints black and yellow, no cyan or magent

    the other only prints black and cyan no magenta or yellow!!!

    I read somewhere its the chip in the cart and there is a way to get them working properly but cant remember where i saw it?

    Anyone here able to help ??

    Failing that I may take the carts back and shove um up customer services botts and get a new printer instead.

    Cheers
    Bry
     
  2. Kramer

    Kramer
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    Tried a head cleaning cycle?

    :)
     
  3. JSW

    JSW
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    Hi Kramer,

    Yes tried head cleaning, printer head allignement several times over.

    Its got something to do with the electronics on the carts.
     
  4. Kramer

    Kramer
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    Hi Bri.

    Someone posted a link to a little add that reset them buggers a while ago (Lynx I think).

    Didn't work on my Epson but you might be lucky.

    Worth a search anyway.
     
  5. Kramer

    Kramer
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    Only works on Epsons (not mine though :().

    http://www.ssclg.com/epsone.shtml

    Might be some help there though, forum etc...

    :smoke:

    I could swear I saw something like this with HP support.......
     
  6. JSW

    JSW
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    Cheers m8ty will go take a look :)
     
  7. JSW

    JSW
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    Took the carts back to pc world this morning.

    The guy pointed to the electronic contacts and said theyre the problem, go and get 2 HP ones if you want.

    I asked if I could have the value of a new printer instead, no problem he said :)

    So got THIS

    with £50 off ;)

    Not bad considering I bought the carts months ago, had no receipt and bought them with a buy any 2 carts for £10 each voucher ;) heehhehehe
     

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