Mayandi2
Established Member
About 18 months ago I installed 3 home cinemas in our East Sussex penthouse and they were based around an LG OLED 65", Sony Bravia 49" and Panasonic 40" TVs, all 4K. They whole thing was working perfectly but in September 2020 we went for the planned 6-month winter sojourn in India. We were supposed to get back in March 2021 but due to the COVID escalation first in the UK and then in India, we got stuck there and I was able to return to the UK only last week.
Upon activating my systems, the LG and Panasonic TVs prompted updates which I duly installed and everything worked fine since then. But the Sony TV - a Sony BRAVIA KD49XG9005BU - did not prompt any update and when I tried it, I was unable to access Prime Video or You Tube. But Netflix, Google Play etc worled normally, as did Sky Q.
When I attempt t access Prime Video on this TV (it works fine with the other two), it says "No internet connection". With You Tube (also working fine on other TVs), it says "Unable to connect at this time". And yet, Netflix, Google Play etc as well as Sky Q (through Devolo Powerline Adapter) work perfectly. The internet connection on my desktop, laptop and mobile is excellent.
Any idea why this is happeneing and what I can do about it? Thanks in anticipation.
Upon activating my systems, the LG and Panasonic TVs prompted updates which I duly installed and everything worked fine since then. But the Sony TV - a Sony BRAVIA KD49XG9005BU - did not prompt any update and when I tried it, I was unable to access Prime Video or You Tube. But Netflix, Google Play etc worled normally, as did Sky Q.
When I attempt t access Prime Video on this TV (it works fine with the other two), it says "No internet connection". With You Tube (also working fine on other TVs), it says "Unable to connect at this time". And yet, Netflix, Google Play etc as well as Sky Q (through Devolo Powerline Adapter) work perfectly. The internet connection on my desktop, laptop and mobile is excellent.
Any idea why this is happeneing and what I can do about it? Thanks in anticipation.