Having waited over a week for A.I. to arrive I got home from work today to find the usual Jiffy bag with Play's logo on the front.Unfortunately the Jiffy bag was empty!! On closer inspection the end had been ripped open and the dvd removed, although the robbing ~#$"!%^ was kind enough to leave me my invoice......thanks! I have had dvd's not turn up in the past but never had an empty Jiffy Bag turn up before!Utterly dismayed I contacted Play and told them about the situation and they have arranged a replacement immediately,even though it wasn't their fault Thanks guys! I asked if I should contact the police which I was more than willing to do but the lady I spoke to at Play said I could but it would probably be a waste of time and almost impossible to trace. It just makes me livid that someone (probably in the employment of the Post Office..probably) is helping themselves to people's dvd's in transit and getting away with it.