I have a question for John Dawson and Andy Arcam. Why don't arcam let their dealers send arcam products mail order. I have heard the excuses its specialised kit that needs dealer advice. That is rubbish. I walk in any dealer and buy a product without being given any advice. The true reason behind it is to keep prices high. I can get 10% discount on any arcam product but you have to be a personnal caller. When you take into account arcam ships products by couirer to dealers so why can't the dealer do the same for the customer. A dealer should be allowed to sell a product for what price he wants. We live in a global economy, in a free market. Or is this market freer for others. I suppose HI-FI manufactors and some of their dealers don't like the word compitition. I do believe the price of products are fixed through out the industry and does not reflect the cost of compents used from what is considered low end to high. You will find there is very little difference in the price of a low grade capasitor to a high grade capsitior a matter of pennies. I believe arcam and other HI-FI manufactors are opporating restrictive practiceses by enforcing restriction on dealers not to send their products by mail order. For me it the easiest way to buy. I do know its common in the industry for a manufactor to threaten a dealer if they step out of line they will take away there dealer status. I am I compliled a list of manufactors who use this restrictive practises and will be complaining to the office of fair trading. You maybe able to state MRP but you are can not inforce the MRP anymore. This new restriction is an attempt to try to stop customers from getting discounts. I am quite happy to talk to anyone from arcam on a one to one basis.