Looking through all the restricted items on most of the common parcel companies, none seem to give any insurance, or will transport a projector due to the glass in it. Has anyone sent one, insured, and what service did you use?
Quite frankly I've found Parcel2Go give No compensation for anything
Unless the recipent flatly refuses to accept delivery due to it being obviously wrecked before handing over! I never use them anymore.
I am really sorry that you have had such a bad experience with Parcel2Go.com. We truly want you, and indeed all of our customers, to have a great experience with us. We have set up a dedicated email address to handle complaints like this and I would encourage you to email me on [email protected] all the details (order number, dates etc.) and I can assure you that I will investigate any problems or queries you have. Regarding claims for loss or damage 99.6% of parcels arrive at their correct destination and without damage but we absolutely believe that this in no way excuses the 0.4% where damage/loss occurs. We want to ensure we treat all claims with the highest level of attention and I would beg your indulgence to provide me with details so I can investigate fully I may not be able to give you the answer you would like but I can assure you I will look into it in detail and provide a full response. Kindest regards, George Iveson, Quality Controller