Hi all, Just signed up to Virgin media phone & broadband (no TV) and had the installation yesterday. I'm happy with everything the guy did, except for not having my BT phone number ported to my Virgin account. Not the installers fault as it hadn't been on his worksheet. I phoned the customer care line while he was still doing stuff and was told that it had been missed off the order and hadn't been done and that, in order to get it sorted I needed to phone back the next day as they need 24 hours for the installation to be closed off before they can do anything. Phoned today again and spoke to a lady who organised the switchover for 8th september which is good. What I'm not sure about is the cancelling of the BT account. I have to contact BT to do that, but what's the best time to do that? Should I do it before the 8th? I don't really want to do that and then find Virgin has messed up and I loose my phone number. Or would it be best to cancel after the 8th when I can be sure the number is transfered ok. But I don't want to to find that Virgin cant take the number because BT don't have any idea that a change is occuring. What do you think I should do?