Popcorn Hour A400 does not download subs and movie art anymore


Novice Member
Hello all,

I seem to have a strange problem lately with my PCH A400

All is working fine with playing movies, an the device is detected in my network.

When using the setup wizzard,it congratulates me with a working internet connection.

But when I want to download subs or movie artwork (also with new apps in the store) it says "this needs a internet connection"

Problem suddenly appeared, tried all the known resets, FW reinstalls, back to originasl, nothing seems to solve this.

Anyone encountered this too, or has the solution for this issue?


Sloppy Bob

Distinguished Member
You can download subtitles separately on your PC/Mac from sites such as

You just need to name the subs identically to the file.

Your PCH-400 is getting a bit long in the tooth now though.

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