POP goes my panny

Discussion in 'Projectors, Screens & Video Processors' started by Zig, Jul 22, 2003.

  1. Zig

    Zig
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    My AE100 bought in April this year (Jan 2003 model) has just given a little pop and died. I presume it is the PSU problem and would appriciate advise on returns, do I deal with Pioneer direct (anyone got the number handy?) etc. and how quick they turnround at the moment.
    Is it worth trying for a refund and getting a 300 instead, although I don't really want to spend much as I have a new baby due this week :smoke:
     
  2. Kramer

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    I wouldn't m8 - try Panasonic, they'd probably be more helpful :rotfl:

    Others will no doubt have the number.

    Congrats & best of luck with the new baby :)
     
  3. Zig

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    oops :eek:

    I am having a stressfull day, my Netgear DG814 router expired this afternoon whilst following the instructions that the technical helpline was giving me :rolleyes: , I thought a film tonight would help to console the lask of internet but my PANASONIC projector thought otherwise.
    I have then had the joyfull experience of having to install this USB driven frog of a modem in order to get back on the internet to find some phone numbers :rolleyes:
    I have found the general Panasonic helpline number so I presume this will suffice unless someone has a hotline to the AE100 returns departmant.
    I think I will have to forget the upgrade ideas and see if I can blag extended warranty given the low hours on my clock.
    thx for the best wishes, just glad it ain't me that has to sqeeze the baby out :smashin:
     
  4. Messiah

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    As Kramer said, I would deffo try Panasonic first but judging by some of the experiences of others on this forum maybe you will have better joy with Pioneer :D You never know.
     
  5. Zig

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    :rotfl: it's the stress I tell you.
    I was sure I hadn't made the same mistake again, perhaps there is a bug in the forum software? ;)
     
  6. Zig

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    After being passed around and ringing 4 different numbers I was given this number which I believe is straight to the projector repair departmant as the helpful man arranged collection and said I should have it back on friday morning as he has the parts in stock.
    The number is: 08709 070909

    I guess at some point someone else will need it :rolleyes:

    I also enclosed a note asking for free extended warranty, bet they don't oblige :rolleyes:

    I guess if I get it back Friday it might make the record book for fastest turnaround :clap:
     
  7. gingercat

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    Unlucky Zig with your PJ - its happened twice to mine now, but thankfully I'm in a "working" period at the moment and as you must well know - they do look rather nice when they work :)

    As for the extended warranty... well, you never know! I asked for a spare bulb the last time I sent mine back and OK I didn't get a spare, but they did put a nice new bulb in for me!
     
  8. Zig

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    :hiya: I have just got my projector back this morning, it wasn't picked up until thursday due to the courier so I take my hat off to Panasonic repair department for their quick turnaround.
    I recieved the best gift of all on thursday afternoon when my son got a healthy 8lb brother :D :D :D :D :D :D :smoke:
     
  9. gingercat

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    Congratulations Zig :clap:

    Guess you'd better get that home-cinema soundproofed now :D
     
  10. MAW

    MAW
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    Why? you can enjoy shrek at least 150 times if you grit your teeth.
     
  11. Jonny1973

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    Mine just went POP too.

    It had it's PSU repaired in April 2003.

    This one was a replacement for one with a warped prism .

    :mad:

    9:15am Just spoken to Nick @ Panasonic (very helpful), they are collecting my AE100 this afternoon.

    11:00am Courier collected my AE100 for repair

    WOW!!!!
     

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