Anyone noticed a huge drop in speed of service from Play. I know its nearly Christmas, and inevitably they get busier but you would think they could implement a system to deal with regular customers as a priority. It seems a bit poor to wait over a week for an order to go from "order" to "packing" and then a further week or more for delivery. You might expect they would want to keep regular customers ()that are buying 50 or more dvd's a year) happy by fulfilling orders for them quickly. I have now ordered a batch of 6 disks from CD wow who don't seem to suffer the same slowdown that Play do at this time of year.