twister5678
Standard Member
I have just taken delivery of brand new Samsung UE65KS8000 from PRC Direct.
Upon unpacking I felt that build quality was quite poor than it should have been for a TV of this well brand and cost (I'm previously a sony owner and comparatively quality is much superior)
Whilst unpacking a few things jumped out at me and best described by looking at the attached pictures and points below.
1. The samsung label behind the TV looks like to be very uncleanly stuck, especially if you look at top left corner in the picture, the sticker seems to be coming off.
Dropbox - 2017-06-09 19.46.56.jpg
2. The screws looks like has already been messed with very little care. See pictures below.
Dropbox - 2017-06-09 19.42.52.jpg
Dropbox - 2017-06-09 19.45.30.jpg
Dropbox - 2017-06-09 19.42.02.jpg
Dropbox - 2017-06-09 19.42.38.jpg
3. The stand seems to be broken at the edge (We opened the box very carefully and there was no damage from outside the box). See picture.
Dropbox - 2017-06-09 19.53.25.jpg
Dropbox - 2017-06-09 19.53.40.jpg
4. There's no serial number on the box itself, can someone with same serial/model please check if a serial number is usually printed on the box.
https://www.dropbox.com/s/93kf4oclqv2w1a6/2017-06-09 19.36.47.jpg?dl=0
I finally went on to mysamsung site and tried to register and it seems to have registered fine given the serial number from the back panel of the TV, I'm yet to power up the TV and check if the serial number printed on back panel label matches however for now I just put the TV back in box and came here to get some advise before going ahead.
Am I being needlessly doubtful and above Samsung build quality is normal ? What do you think ?
Upon unpacking I felt that build quality was quite poor than it should have been for a TV of this well brand and cost (I'm previously a sony owner and comparatively quality is much superior)
Whilst unpacking a few things jumped out at me and best described by looking at the attached pictures and points below.
1. The samsung label behind the TV looks like to be very uncleanly stuck, especially if you look at top left corner in the picture, the sticker seems to be coming off.
Dropbox - 2017-06-09 19.46.56.jpg
2. The screws looks like has already been messed with very little care. See pictures below.
Dropbox - 2017-06-09 19.42.52.jpg
Dropbox - 2017-06-09 19.45.30.jpg
Dropbox - 2017-06-09 19.42.02.jpg
Dropbox - 2017-06-09 19.42.38.jpg
3. The stand seems to be broken at the edge (We opened the box very carefully and there was no damage from outside the box). See picture.
Dropbox - 2017-06-09 19.53.25.jpg
Dropbox - 2017-06-09 19.53.40.jpg
4. There's no serial number on the box itself, can someone with same serial/model please check if a serial number is usually printed on the box.
https://www.dropbox.com/s/93kf4oclqv2w1a6/2017-06-09 19.36.47.jpg?dl=0
I finally went on to mysamsung site and tried to register and it seems to have registered fine given the serial number from the back panel of the TV, I'm yet to power up the TV and check if the serial number printed on back panel label matches however for now I just put the TV back in box and came here to get some advise before going ahead.
Am I being needlessly doubtful and above Samsung build quality is normal ? What do you think ?