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Poor Plasma demonstrations

Discussion in 'Plasma TVs' started by haujobbz, Jun 14, 2003.

  1. haujobbz

    haujobbz
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    What i noticed lately that a lot of stores with plasmas on display like dixons,currys even so called reputable stores seem to be giving bad demos to custtomers, the pictures on many plasmas either look very grainy or just plain old boring.

    I boil it down to things like cheap connectors,not using expensive dvd players with component output to demonstrate full potential of the product.

    For instance most plasmas on demo always seem to use composite output and very low end dvd players to show films so know wonder they look crap when i first saw say a panny pw5 42 on display in dixons i thought im not gonna buy one because of the poor picture quality,so then i went to a good speciallist hifi store with the same plasma but with a progressive scan arcam dv 88 running brave heart and my god was i blown away i couldnt believe my eyes.

    I think its terrible that these major electrical stores dont setup such expensive displays with expensive sources to give a proper demonstration of its true potential.

    What do you think lads.:lesson:
     
  2. Joe Fernand

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    haujobbz

    I think it doesn't stop the shops you mention selling shed loads more than those of us that try that bit harder!

    I'd bet the biggest resellers of Plasma products in the UK would fine it pretty daunting if they were asked to unbox a unit and get a YUV component video signal up and running.

    And what's even scarier is that the shops that do provide these poor demonstrations of Plasma probably sell them at full retail and make far more profit per screen than the rest of us.

    Best regards

    Joe
     
  3. Gordon @ Convergent AV

    Gordon @ Convergent AV
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  4. hornydragon

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    I am always astounded by the stupidity of the high street retailers, Running a SOny PJ on a 6 foot screen in composite!!!!
    Plasma screens upto £10k run of their internal offer display (RF or composite)!!!!!!!
    I shall be amazed if they ever figure out RGB let alone anything more complex!!!!!!!!!!!!!!!!!!
     
  5. cerebros

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    It's not just true of plasma's though - I don't think there are (m)any places that do go to the trouble of setting up their TV's properly, and just feed every set the same crappy source.

    Part of the reason for this is, I suspect, that a lot of sets in the mid-price band bracket, if set up correctly, would not look substantially worse than more expensive sets where you're normally paying a premium because of the fancy chassis design, brand name and gadgetry you don't really need.
     
  6. nathan_silly

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    My local hifi shop has the Fujitsu 42" Plasma connected with Composite. It looks awful. I can't understand why he's not used Component or maybe even S-Video.

    Although I can also make my RP look awful- using composite, ramp sharpness to max, misconverge the set etc.
     
  7. UselessPratt

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    I completely agree. When I bought my Plasma, I considered it a "risk" because I hadn't seen one running with a decent source, connected up right. Most frequent problem in my local stores was lack of clarity and poor colour quality ( painting by numbers syndrome!) I was astounded and pleased ( not to mention relieved) at how good the plasma was when it arrived. I subsequently discovered Curry's were running their demo plasma with a £60 dvd player connected with the cheapo lead that came with it!! It was also scary how the assistants thought it was a superb picture. It was even more scary just how little they knew about the technology, in particular how to connect it all up, and you don't ever ever use the leads that come with the dvd player...
     
  8. Joe Fernand

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    Hello all

    Its not just the HiFi and Electrical stores.

    As certain big name brands of HiFi (especially the one that claims to be the best in the world) still only offer Composite and S-Video switching and distribution this is what many of the one brand dealers use on installations.

    Someone very local to me has recently spent around £70K on a multi room entertainment system (I didn't get the job!) and they now have four 42" plasma displays wired up around the house on Composite video.

    I also know of an installation that has ELEVEN plasma displays plus a projector all wired on Composite with an RF distribution system actually delivering the SKY signal around the house to VCR's at each plasma display!

    Maybe we should have a sin bin of the worst set ups we've come across.

    Best regards

    Joe
     
  9. briandzo

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    How many amps actually have component all RGB switching?

    Very few.

    Even the biggest names out there have a wealth of
    composite and svideo connections on their rear panels.

    oddly this would suggest this is there prefered source for connections to displays.

    Where in the real world the most popular connection
    is RGB (scart)

    So if the manufacturers are out of touch how can we expect the
    little shops to perform even better.

    The little dealer will be showing you all the video connectors on the back of that £1k amp and in the next breath saying dont use them mate. You want to use YUV cables.

    As you can see, it's a mess from manufacturer to retailer...........................
     
  10. Dave777

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    My local Currys kindly left the remotes out for their new 42PD3000 and the DVD connected to it. The picture was dire. I must check with Gordon how much they owe me for setting it up for them! It took moments to change the output of the DVD to RGB and the input of the Hitachi to RGB (and 16:9). The difference was amazing. Modern equipment like this normally has intuitive menus and so is easy to change. I do not understand why the person who plugs the screen in cannot change a few menu settings. I despair! Thank heavens for decent companies who try and so deserve our business. eg TMF and Nexnix.

    Vent over

    Dave

    P.S. I know Gordon does more than that!
     
  11. hornydragon

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    LOL you should have asked a sales assitant why it it looked so much better than the other plasmas and then lauged all the way home at his response. Or said "thats really interesting" and then changed them back in front of him!!!!!!!!!!!!
     
  12. lurcher

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    Went in three of the big electrical stores yest to buy a freeview box, out of 4 assistants only one knew about rgb output, the others said they didn!t know. Spose thats a plus point being honest and not guessing.
    On principle didn"t buy from any of them, bought the box from Argos instead, £10 cheaper.
     
  13. hornydragon

    hornydragon
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    LOL my GF's parents went to buy and asked the Assistant:
    "what is the advantge of a second scart socket?"
    Reply:
    "thats for a software update sir, you cant use until you get the software update later in the year."
    I laughed my arse off and so did they when i said you normally use it to connect to a VCR!
    LOL highstreet stores!
     
  14. Dave777

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    My Curry's experience got even better. The salesman even told me how good these new 4th generation screens were, and that they didn't need re-gassing every few years at a cost of £1000. He was pointing at the 42PD3000 at the time, and kept mentioning his name so that he got his commision!!

    Dave
     
  15. hornydragon

    hornydragon
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    You are joking. Please tell me you are joking!!!!!!
    PS I'll Gas it up for £900 matey!!!
     
  16. andrew constant

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    if you want to see some poor setups go to sevenoaks in croydon where stevie wonder must of set there plasmas up !
     
  17. Gordon @ Convergent AV

    Gordon @ Convergent AV
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    Joe: Those installations should be our little secrets. Who knows...perhaps the clients didn't want tot pay for proper quality video distrution, or perhaps that's what you get when you pay peanuts.....Good news is that the new processor from those guys has DVI and Component switching I believe.

    Commercial stores that have multiple displays like plasma's could invest in proper distribition equipment and training for their staff in how to configure their stock. I suspect no-one has ever approached them to explain how to go about it. I would but I'm a bit busy right now on other stuff.

    THe first step to getting this all right is as Dave said. Configure the equipment properly. Those who went to Event1 will be aware of just what a mess you can make with good equipment if you aren't careful.

    Bye,

    Gorodn
     
  18. haujobbz

    haujobbz
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    I got to agree that i also saw the new fujitsu plasma on demo at sevenoaks at it was terrible, horrible grainy picture also artifacting was bad it put me right off buying it,the manager wasnt impressed iwith my views he thought it was excellent but i completely disagreed. Buy the way they were using a scart block with a composite input i couldnt believe it.

    Also for the picture to look good on the fujitsu 42hha10 a fujitsu rep told me it needed the seperate control box which incorporated faroudja dcdi interlacing on alll inputsand gave you much more connectivity but that was at a much higher cost so that put me right off.

    I think plasma manafactureres should make sure these retailers are properly setting up there products otherwise it sets such a bad impression of the product.:lesson:
     
  19. Dave777

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    HornyDragon, I wish I was joking but that was the truth. The only credit I can give is that he did mention screen burn.

    Cheers

    Dave
     
  20. Rampage

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    At my local Currys a couple od days ago, i asked about a new Samsung LCD rear projection tv that I had seen in one of their other stores. An assistant was trying to find it on the computer when the manager/supervisor came along, asked what we were doing and then replyed "There's no such thing as LCD rear projection, they are 2 different technologies, they can't be combined." And then walked off. The assistant and I just looked at each other and said "Yes, there is."

    When viewing the LG DLP RPTV (same store) we put it onto 4:3 mode and I pointed out that the picture was extremelly bowed in at the sides. The salesman said "All tv's are like that" It was really bowed though! It probably was almost an inch further in at the middle that the top!

    In the end I bought a plasma from John Lewis Cheadle, the salesman spent about half an hour with us while I tried some DVD's that I had brought in. Couldn't fault them really. (Only the 5 day wait to get it delivered!) :p
     
  21. sapper

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    I started a simialr thread a year or so ago ( Nov 2002 to be precise) before Ibouht my MXE.

    The quality of pictures in various stores including John Lewis, Brentcross was enough to deter me from buying a plasma.

    I was in JL on Oxford street yesteday. The quality of picture from the screseens ranged from impressive to dire. This did not necessary liase with the various reviews, both online and in magazines.

    One wonders if they tweaked those plasmas they had surplus stock etc?

    One cannot help but wonder...
     
  22. bobbypunk

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    in the shop i work in we have 8 plasma displays running but as we are a high street store in a normal small town we only have four models of dvd player as stock which are even close to what you'd ever use with a plasma, so we just use decent leads and set them up properly, and although not as good as good dvd, good leads, good plasma. OK Dvd, good lead, good plasma gives an ok demo and even using a £100 dvd it still gives an idea of the quality.
    what i'm trying to say is that all these stores including the big warehouse stores, have the equipment to make a reasonable picture, all they need is the know how.
    (To give you an idea of the town size our dixons has no plasmas, our currys which is a warehouse store have had a plasma once, a couple of local one off independants have a tatung plasma!!)
     
  23. Professor Frink

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    I popped into my local HiFi specialists (Part of a well known national chain) yesterday to look at dvd players/recorders. They had a pioneer 50" plasma running LOTR FR. The picture was grainy and noisy with a visible sheen when people moved. I asked what the source was and the Arcam FMJ DV27 below the screen was identified.

    I told the salesman that I thought the picture was poor, he replied that he thought that it was good!, that the screen and dvd were the best that you could get and that LOTR FR always gave a grainy picture.

    I guess it just shows how poor setup and ignorance can make even the best kit look bad. I have certainly lost faith in the abilities of these 'HI FI Specialists'. What training and qualifications do their personnel have?

    Too often, chatting with sales persons reveals that they know little about the technology, setup and functionality of the products that they sell. Not all customers are knowledgeable and I fear that many part with large sums of money on the basis of poor advice.
     
  24. StooMonster

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    My dentist's waiting room has the worst plasma setup I've ever seen -- it's an RF connection and a badly tuned in anologue source with lots of static -- and he paid for it to be installed and setup!

    The shops on TCR rate as some of the worst setups I've ever seen, with plenty of RF connections and composite at best; I've been to third world countries and see better setup systems in their shopping malls (only for the local rich and foreigners :)).

    StooMonster
     
  25. cenkbut

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    What about this?

    When I went to Sony Centre in Bluewater last year these time, I
    asked the guy who was the expert on screens:

    Me: Does this have a component input?
    Expert: What is that?
    Me: A type of input on tvs and plasmas.
    Expert: Oh yes let me show you
    (He shows the composite input in front of the tv)
    Me: No, that's not it.
    Expert: We don't have any other component inputs
    Me: Thanks

    and laughed to death. This was the funniest thing happened to me in an electronics retailer.
     
  26. MAW

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    I've recently been to an install in a penthouse flat in Fulham, 2 plasmas, both composite, sony speakers from a defunct all in one connected to a basically sound sony av amp. They have multi room sound done with a speaker switch box and a 2nd sony stereo amp. This also powers the TV sound in the 2nd plasma zone. It's fed off line out from the L&R output of the av amp. They wondered why DVD and TV sounded weird. L&R are pretty strange with no centre channel. Something I learned from this site was that all sony amps have the same IR codes, or at least their 2 did, the stereo and the AV one, so that turning down the TV volume with the remote on an IR distribution system turned down the volume on music as well, and you couldn't separate them except by going to the utility room and twisting the knobs.
     
  27. pgre

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    Just wondering though.. the chap in the store was paid .. well probably not a lot..
    ...and those who have enough to buy plasma's .. I would suspect are still those fortunate ones who are paid a little bit more.. ??

    I know its not an excuse.. but maybe it something to consider.
     
  28. bobbypunk

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    but it's his job! That is what he is paid for!
     

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