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POLL: Has your OLED TV suffered burn in? (NOTE YOUR VOTE WILL BE PUBLIC)

Has your OLED TV suffered burn in?

  • I have a 2019 Panel with burn in.

    Votes: 0 0.0%

  • Total voters
    758

staffy 2

Well-known Member
Your are ok using OLED for gaming on.Ive gamed for two years on mine with no issues.My tv went wrong after a 2000 hour pixel refresh with banding.I was online racing the other night for 4 hours non stop I’ve gamed loads and it’s ok.
 

Haniyyah

Member
As LG seem to be advertising the 2019 line up as a gaming option then surely they should be responsible for burn in cased by gaming. I mean why make your TV 4K 120hz and G-Sync compatible if you are not expecting people to game on it. We all know people can play hours upon hours on their consoles and PC With static HUDs. Then you have people who buy OLED and have no clue about what they are buying with regard to potential in built risks.
 

BAMozzy

Distinguished Member
As LG seem to be advertising the 2019 line up as a gaming option then surely they should be responsible for burn in cased by gaming. I mean why make your TV 4K 120hz and G-Sync compatible if you are not expecting people to game on it. We all know people can play hours upon hours on their consoles and PC With static HUDs. Then you have people who buy OLED and have no clue about what they are buying with regard to potential in built risks.
Whilst I agree gaming has a lot of fixed elements like HuDs, Health bars etc, not ALL static elements are as hard wearing as others. RTING's tested two games and the TV displaying CoD:WW2 actually shows the least amount of uneven wear. Fifa 2018 does show more wear but by no means the worst case.

You can check out the results here Real Life OLED Burn-In Test on 6 TVs

Looking at the results, Fifa 18 has maybe a touch more wear than watching American Football for the same amount of time.

This is the red slide for Fifa 18


The red slide for CoD:WW2

Which is by far the most even and brightest looking Red Slide.

and this is the Red Slide from just watching American Football...


It really does depend on the static elements, their colour and brightness. I would expect fighting games with a bright Red or Yellow Health bar causing issues long term but white (as seen on the CNN Logo) elements don't seem to cause a lot of wear at all.

What this shows is that gaming may not be any more risk than watching TV. Someone who watches a LOT of American Football and News shows could have far more problems than someone playing a lot of Call of Duty.

Again though it does come down to content and what you are displaying - whether that's TV or gaming. With more and more games coming out with HDR support, that could be more of an issue - especially if it has bright fixed elements that use 1 or 2 sub-pixels - like Red, Green, Yellow etc as these will be working the Sub-pixels much harder and you would see similar results to the CNN news feed at full brightness test. White, whilst bright, doesn't cause as much wear on individual sub-pixels because White uses all 3 sub-pixels and each doesn't need to be as bright as they combine where as Red for example would need the red sub-pixel to generate the brightness required - at least up to a certain point when the White sub-pixel is used to boost the brightness.

What RTINGs test show is that wear is accumulative and that the rate of wear is variable depending on brightness and colour. Colours that are predominantly using single sub-pixels (Red, Green or Blue) or maybe 2 colours (Yellow, Cyan, Magenta) are the faster wearing elements. Reducing the brightness reduces the rate of wear but as each sub-pixel has a finite life, repeatedly displaying static elements will cause more wear to those sub-pixels which over time will become more obvious in slides as they will fade more. You can see that from the slides and why the problem areas are more Blue on the Magenta slide because the red has faded.

What this means for gamers is the same as it means for TV viewers. It really depends on the games you play, the static elements and their colour/brightness (whether that's a channel logo, a HuD element, a news box etc), the amount of time its on screen for - not just in one session but over the time you own your TV. You could be more at risk from watching News for a few hours a day than playing certain games for 4-5hrs a day depending on the game. Being aware of what causes wear to occur much faster than 'general' use can help to ascertain whether an OLED TV is the best choice or whether you would be better off with LCD tech at this point in time. That goes to if you use your OLED as a PC monitor as well or whatever content you want to display.
 

fat jez

Well-known Member
OLEDs have a 4th white sub-pixel, comes in handy for white on-screen logos.
 

Haniyyah

Member
That is a very beneficial post BAMozzy. I bought an OLED C9 as it was the best I could afford and have a living room game set up, wireless keyboard, mouse, headphones and a pretty powerful PC. I was however unaware of the burn in issue at purchase. I am not too worried as I reduce opacity on logos that allow or turn others off that I don’t need. I game max 2 hours a day if that and watch maybe 2-3 hours of TV on average. But most of the games I play I do have HDR on like RDR2, Forza 4, Gears 5, COD Modern Warfare which again, many say not to use excessively. Which defeats the whole point of having it if you are told not to use it as the pixels will wear even faster. If I can get a few years out of it I will be happy.
 
Last edited:

aoaaron

Well-known Member
My idea is that if an OLED can last around 3-4 years without burn in which affects mediau consumption I'll be happy and likely upgrade anyway.

I know its a bad way to think about it but realistically thats where I'm at.
 

staffy 2

Well-known Member
I’m the same 4 years will do me but my two year old E7 now has a new panel but I still only expect two years.Hopefuly 2018 and onwards OLEDs are longer lasting but my new panel should give me two years.
I would be happy if it went again after two years as I still have a three warranty so I’d get six years with another new panel.Of course I’d be over the moon if it lasted another five years but I can’t see that happening.
 

gizlaroc

Distinguished Member
My idea is that if an OLED can last around 3-4 years without burn in which affects mediau consumption I'll be happy and likely upgrade anyway.

I know its a bad way to think about it but realistically thats where I'm at.

Bingo!

I don't think I have ever not upgraded before 2 years is up, the fact is my B6 still impresses me every day, now at 3 years, I watch Sky News daily and still not got enough 'burn' to affect my viewing. In another year I will upgrade, that is still the longest I have kept a TV for.
 

LGSAM

Active Member
Its surprising that there have been no users with any signs of letterbox wear , as there must be users with a high percentage of viewing that content so you would expect to see uneven wear .
 

gizlaroc

Distinguished Member
It is not burn in like that, it is the red pixels fade faster than the others, in laymans terms, therefore having the black bars will not really be a problem. Unless you are watching a film of pure red.
 

SimpleSimonSays

Novice Member
That is a very beneficial post BAMozzy. I bought an OLED C9 as it was the best I could afford and have a living room game set up, wireless keyboard, mouse, headphones and a pretty powerful PC. I was however unaware of the burn in issue at purchase. I am not too worried as I reduce opacity on logos that allow or turn others off that I don’t need. I game max 2 hours a day if that and watch maybe 2-3 hours of TV on average. But most of the games I play I do have HDR on like RDR2, Forza 4, Gears 5, COD Modern Warfare which again, many say not to use excessively. Which defeats the whole point of having it if you are told not to use it as the pixels will wear even faster. If I can get a few years out of it I will be happy.
I've managed just 7 months of an LG C8 and now have image retention from just 1-2 hours a day of playing FIFA (burnt in hud elements). Sadly now that I have noticed it I see it all the time.
 

BAMozzy

Distinguished Member
I've managed just 7 months of an LG C8 and now have image retention from just 1-2 hours a day of playing FIFA (burnt in hud elements). Sadly now that I have noticed it I see it all the time.
That seems to have worn much faster than many tests have seemed to indicate. Is Fifa a HDR game?
 

SimpleSimonSays

Novice Member
What screen settings did you use for FIFA?
Was just standard HDR Game mode (FIFA automatically changes to HDR. I've now resorted to removing all hud elements from in game settings , but think it's a case of shutting the barn door after the horse has already bolted.
 

SimpleSimonSays

Novice Member
That seems to have worn much faster than many tests have seemed to indicate. Is Fifa a HDR game?
Yeah defaults to HDR (I use HDR Game mode). Have contacted LG so just waiting a response with regards to still being in 12 month warranty and keeping my fingers crossed.
 

Rockets

Active Member
While I would guess someone with burn-in might be more likely to vote on this thread I was still surprised with the votes cast so far with people who have experienced problems.

Yes any TV could go wrong. But it is worrying this specific problem (which OK some people do get it sorted free of charge) there is no guarantee with the clauses in the guarantees.

Looks like I will be back looking at Samsung and Sony's mid/high end LED's this year.
 

BAMozzy

Distinguished Member
Yeah defaults to HDR (I use HDR Game mode). Have contacted LG so just waiting a response with regards to still being in 12 month warranty and keeping my fingers crossed.
HDR does cause faster wear as the sub-pixels have to be much brighter. If you continue to play with the HUD elements but in SDR, you will still get more wear on those areas but at slower rate so it won't deteriorate as fast. You can't reverse it though.

It would be great if LG will do something for you but I fear they could be difficult - not covered by warranty, classify it as 'abuse' or your fault rather than a fault or issue of theirs.
 

furryhobnob

Distinguished Member
HDR does cause faster wear as the sub-pixels have to be much brighter. If you continue to play with the HUD elements but in SDR, you will still get more wear on those areas but at slower rate so it won't deteriorate as fast. You can't reverse it though.

It would be great if LG will do something for you but I fear they could be difficult - not covered by warranty, classify it as 'abuse' or your fault rather than a fault or issue of theirs.
They will replace it within the 12 months regardless, they've even recently been repairing panels over 2 years old free of charge, even though they are out of warranty.
 

BAMozzy

Distinguished Member
They will replace it within the 12 months regardless, they've even recently been repairing panels over 2 years old free of charge, even though they are out of warranty.
For this type of issue?? That's good if that is the case and then maybe they should make ot known that they have a warranty that covers the panel for such. I know they have replaced issues of banding and vignetting but not heard that they will replace a panel with uneven wear/burn in. Its often been the retailer (those more inclined to look after the customer) that have authorised replacements despite the fact that the warranty doesn't cover burn in.
 

furryhobnob

Distinguished Member
For this type of issue?? That's good if that is the case and then maybe they should make ot known that they have a warranty that covers the panel for such. I know they have replaced issues of banding and vignetting but not heard that they will replace a panel with uneven wear/burn in. Its often been the retailer (those more inclined to look after the customer) that have authorised replacements despite the fact that the warranty doesn't cover burn in.
Loads of cases on here recently of burn in, with the panels being replaced free of charge by LG out of warranty, and it's been known for years that its covered within the first 12 months, lg have stated this themselves plenty of times.
 

furryhobnob

Distinguished Member
Can you direct me to the small print where LG say this?

Thanks.
I don't know if there's any small print, but there is plenty of owners on here who have had their panel replaced for screen burn within the first 12 months with LG telling them its covered, there's also plenty who have had it replaced outside of the 12 months now too.
 

Unopinionated

Active Member
The results of this poll confirms what Dodgexander said "This forum and the internet in general is a place where people mostly come when they have a problem, there aren't many cases on the forum (or online for that matter) where there is an incentive for someone to tell us how fantastic their OLED is and how they haven't suffered from burn in. People naturally report when they have a problem, not when they don't!"

 

5to1

Well-known Member
It is not burn in like that, it is the red pixels fade faster than the others, in laymans terms, therefore having the black bars will not really be a problem. Unless you are watching a film of pure red.
Well actually if it was just a case of normal wear then black bars would pose a problem. Those pixels would be significantly under utilised compared to the rest of the panel. At the very least on full field red frames you'd see a marked difference.

In fact the same is true of most content, because it really isn't random in terms of sub pixel utilisation. For example faces are more likely to be in the centre of the frame, which will of course utilise the red sub pixels to a greater degree.

If you think it through, it cannot possibly just be a case of normal wear. Where 60 consecutive minutes of lighting up a sub pixel is the same as 1 minute of lighting up the red sub pixel on 60 separate occasions. Otherwise before long we'd all be seeing a complete and utter mess on a full field red frame, since there's no way all the pixels would have worn out evenly.

It's clearly premature decay related to displaying static content. (I'm not suggesting that's the users fault).
 

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