please help!

fmc11

Standard Member
Not sure if this will end up in right place but... I bought a used mobile. Have done checkmend and the serial nos are ok etc.
It's a sony xperia arc on 02. My sim is 02. Just shows as not connected to a network and says "your sim is not able to connect to the network".
When I put a sim card in it comes up with "sim unlock network pin" with a box for you to put in the pin.
Can anyone explain what the problem is?
Is there hope?
Thanks
(by the way the phone is v nice, camera looks good, but not much use if I can't make calls or get online!!!).
 

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