Please help with Ps4 VR


Novice Member
Hello, I just received my replacement iron man vr bundle for the ps4 today. I am still having the same issues as the first one gave me, everything is hooked up correctly, my memory space is fine, and my ps4 is up to date on software, but when I initiate the VR software download an error pops up saying unable to download—-error code CE-41020-7. I’ve called PlayStation support and after two and half hours they couldn’t even help me. Just curious if anyone else has experienced this same problem and/or if someone could help me out. Would greatly appreciate it


Distinguished Member
Does it occur as soon as you try to start the update or does it stop during the update?

Having exactly the same issue with two different PSVR bundles would lead me to think that the issue is actually with your PS4.

Have you tried a different USB socket on the console?
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