please help! mouse not responsive

avsome43

Standard Member
hope someone can help , my mouse has become so slow and not very responsive. about 6 months ago i would click on a page or go back or forward a page and i would be there in a second , but now i have to keep clicking the mouse to do its job. ebay for example - ill click to go back a page and nothing happens , click again and still nothing click again and it will go back two or three pages .also on outlook express - ill click the mouse to delete a message and nothing happens , click again and still nothing then click again and again and it will delete 4 or 5 messages in one go.
its absolutely infuriating !
i have only had my pc 18 months and running on windows XP.
i have googled a slow/ non responsive mouse and nearly all lead to a spyware infection.
i have full macafee security package ,spyware detector and windows one care safety scanner.when scanned nothing serious found . but i downloaded STOPZILLA , and its scan found 7 threats of which 4 were high risk. i clicked on remove/ quarantine but i would of had to pay $20 for a years membership.
problem is i dont want to pay $20 to remove these threats that may be causing my very slow responsive mouse and find out i still have the problem
is there anyone who can help me on this matter and kindly advise me .
 

medicalgiant

Active Member
hope someone can help , my mouse has become so slow and not very responsive. about 6 months ago i would click on a page or go back or forward a page and i would be there in a second , but now i have to keep clicking the mouse to do its job. ebay for example - ill click to go back a page and nothing happens , click again and still nothing click again and it will go back two or three pages .also on outlook express - ill click the mouse to delete a message and nothing happens , click again and still nothing then click again and again and it will delete 4 or 5 messages in one go.
its absolutely infuriating !
i have only had my pc 18 months and running on windows XP.
i have googled a slow/ non responsive mouse and nearly all lead to a spyware infection.

It's a safe bet that you are plagued by spyware to be honest. Not to mention anything else you tend to click and install on during a session. Let me guess you also use or used to use Internet Explorer?

i have full macafee security package ,spyware detector and windows one care safety scanner.when scanned nothing serious found . but i downloaded STOPZILLA , and its scan found 7 threats of which 4 were high risk. i clicked on remove/ quarantine but i would of had to pay $20 for a years membership.
problem is i dont want to pay $20 to remove these threats that may be causing my very slow responsive mouse and find out i still have the problem
is there anyone who can help me on this matter and kindly advise me .

To uninstall Stopzilla:
http://www.stopzilla.com/support/stopzilla/Question15.do follow the steps one by one untill you get to the end. If you're not familiar enough with a computer to do that. Then take your computer to someone you know who may be able to assist you.

This forum as you've possibly gathered isn't really a 'Help me I'm drowning' type of place. It's more a 'I've got a wad of cash, what new toy can I spend it on..... oooh look, it's sooo shiney!'. You would be better off on somewhere such as: http://forums.moneysavingexpert.com/forumdisplay.html?f=29 as they spend their days and some nights too it must be said assisting people. Though some topics seem kind of difficult to follow or 'just too much effort' so they don't bother. You could try following this guide however: http://forums.moneysavingexpert.com/showthread.html?t=133269 and point out that you've done so if you decide to post in their 'tech forum' as they like a bit of self promotion and the fact that most of the forums 'egos' have posted in there, they won't like the idea that they've let someone flounder by.

My sugestion. Assuming you've not paid for any software that you haven't got a backup of somewhere such as on another harddrive or partition. Start\Programs\Accessories\System Tools\System Restore. Click 'Restore my computer' and choose a date when you recall everything was working as you expected. Then simply press the button and go make a cup of tea\coffee. When you come back, it should say 'your computer has been restored to date xx xx xx (whatever you chose)' your desktop will be a bit of a mess, but for the most part. Everything shall be as you expect it to be ie: your emails still where they should be etc as they are not uninstalled it just winds back your installations or any programs that you may have installed that are causing you trouble. Such as Stopzilla mentioned above, if it doesn't then simply use the uninstallation instructions that they provide on their website.

If you're clean from the above, I would update your antivirus by getting rid of Mcaffe by following the instructions listed here: http://www.pchell.com/virus/uninstallmcafee.shtml yes you may have to download and run the uninstaller to uninstall the program, as Mcafee actually think they really KNOW whats best for you, and that's to pay them every couple of years for something you can get for FREE!
Still, that's capitalism for you, and arrogance! I would then install Avast (Free) from the link at the bottom of the page, you have to register it after 30 days, but it's safe\secure and does its job well. Though it does popup 'Alert!' every so often unless you tell it to not play sounds when it discovers something. Or you could try: AVG (Free) it works away somewhat quieter, but could slow down a single core computer, it really needs dual core or something these days, so I would go with Avast, as it's smaller\lighter and somewhat quicker.

I would also install:
http://www.ccleaner.com/download/downloading
CCleaner (Crap Cleaner) yes it's name really is that. Instructions for use are in the moneysavings expert link I provided earlier. But it's relatively safe to run, but you are better advised to read up on its use especially if you're used to using 'Start\My Recent Documents' as during its run, it will delete all those entries. Though you can tell it not too of course, but reading the instructions in the thread I pointed you too above. Oh yes and when installing, say 'NO' to the 'yahoo\google' toolbar it sugests installing, infact if you think of installing any toolbars ever again.... well..... slap yourself imediately! Most of them are malware and therefore not required if you want a relatively 'fast' or at least 'faster' system to work as it should.

Then install:
AdAware (free): http://www.download.com/3001-8022_4-10844457.html?&part=dl-ad-aware and run it, if it asks about constant monitoring, just say no. Run it once, let it do its job like update get rid of nasties and then shut it down and forget it.

All you really need to do is run adaware, crapcleaner and take the occasional backup with system restore to keep your computer running well. Unless you're installing\uninstalling stuff all the time. In which case it's just a matter of cleaning out the registry using crapcleaner and taking a systemrestore point which is usually done automatically anyway or create one using Acronis True Image, Ghost or similar - whatever you can find to create a 'disk image' to get you back on your feet should your system 'slow down' or you get a virus infection as you obviously have done.

So there you are, full instructions on how to speed up and clear out your computer. You can either do it yourself, or if you're not confident enough take it to someone who can assist perhaps a nextdoor neighbour, family member or local pc repair shop? It should cost you about £20-£50 quid and require you to take the base unit, not the monitor\screen to them. Or you could stick a '1' on the beginning of that and have them come out and do the same thing infront of you, it will take about 2 hours I should imagine ... afterall, they don't exactly work quick do they.... it's not a good job unless they walk away with half your wallet for a good couple of hours 'work', this afterall is 'highly specialised stuff' :D :devil::eek::rotfl:

Oh yes and install a different browser if you haven't already done so. Avoid using Internet Explorer unless you've updated your computer to the latest edition of IE. Consider in order of preference:

Opera: http://www.opera.com/
Google Chrome: http://www.google.com/chrome
Firefox: http://www.mozilla-europe.org/en/firefox/
Internet Explorer \ IE is updated through Windows Update: Start Button and Windows Update icon.

Firefox and IE are at the bottom as both have proven to get infected in the past, where as Opera and Chrome haven't passed on any infections to the best of my knowledge.

HTH
 
Last edited:

avsome43

Standard Member
:thumbsup:
It's a safe bet that you are plagued by spyware to be honest. Not to mention anything else you tend to click and install on during a session. Let me guess you also use or used to use Internet Explorer?



To uninstall Stopzilla:
http://www.stopzilla.com/support/stopzilla/Question15.do follow the steps one by one untill you get to the end. If you're not familiar enough with a computer to do that. Then take your computer to someone you know who may be able to assist you.

This forum as you've possibly gathered isn't really a 'Help me I'm drowning' type of place. It's more a 'I've got a wad of cash, what new toy can I spend it on..... oooh look, it's sooo shiney!'. You would be better off on somewhere such as: http://forums.moneysavingexpert.com/forumdisplay.html?f=29 as they spend their days and some nights too it must be said assisting people. Though some topics seem kind of difficult to follow or 'just too much effort' so they don't bother. You could try following this guide however: http://forums.moneysavingexpert.com/showthread.html?t=133269 and point out that you've done so if you decide to post in their 'tech forum' as they like a bit of self promotion and the fact that most of the forums 'egos' have posted in there, they won't like the idea that they've let someone flounder by.

My sugestion. Assuming you've not paid for any software that you haven't got a backup of somewhere such as on another harddrive or partition. Start\Programs\Accessories\System Tools\System Restore. Click 'Restore my computer' and choose a date when you recall everything was working as you expected. Then simply press the button and go make a cup of tea\coffee. When you come back, it should say 'your computer has been restored to date xx xx xx (whatever you chose)' your desktop will be a bit of a mess, but for the most part. Everything shall be as you expect it to be ie: your emails still where they should be etc as they are not uninstalled it just winds back your installations or any programs that you may have installed that are causing you trouble. Such as Stopzilla mentioned above, if it doesn't then simply use the uninstallation instructions that they provide on their website.

If you're clean from the above, I would update your antivirus by getting rid of Mcaffe by following the instructions listed here: http://www.pchell.com/virus/uninstallmcafee.shtml yes you may have to download and run the uninstaller to uninstall the program, as Mcafee actually think they really KNOW whats best for you, and that's to pay them every couple of years for something you can get for FREE!
Still, that's capitalism for you, and arrogance! I would then install Avast (Free) from the link at the bottom of the page, you have to register it after 30 days, but it's safe\secure and does its job well. Though it does popup 'Alert!' every so often unless you tell it to not play sounds when it discovers something. Or you could try: AVG (Free) it works away somewhat quieter, but could slow down a single core computer, it really needs dual core or something these days, so I would go with Avast, as it's smaller\lighter and somewhat quicker.

I would also install:
http://www.ccleaner.com/download/downloading
CCleaner (Crap Cleaner) yes it's name really is that. Instructions for use are in the moneysavings expert link I provided earlier. But it's relatively safe to run, but you are better advised to read up on its use especially if you're used to using 'Start\My Recent Documents' as during its run, it will delete all those entries. Though you can tell it not too of course, but reading the instructions in the thread I pointed you too above. Oh yes and when installing, say 'NO' to the 'yahoo\google' toolbar it sugests installing, infact if you think of installing any toolbars ever again.... well..... slap yourself imediately! Most of them are malware and therefore not required if you want a relatively 'fast' or at least 'faster' system to work as it should.

Then install:
AdAware (free): http://www.download.com/3001-8022_4-10844457.html?&part=dl-ad-aware and run it, if it asks about constant monitoring, just say no. Run it once, let it do its job like update get rid of nasties and then shut it down and forget it.

All you really need to do is run adaware, crapcleaner and take the occasional backup with system restore to keep your computer running well. Unless you're installing\uninstalling stuff all the time. In which case it's just a matter of cleaning out the registry using crapcleaner and taking a systemrestore point which is usually done automatically anyway or create one using Acronis True Image, Ghost or similar - whatever you can find to create a 'disk image' to get you back on your feet should your system 'slow down' or you get a virus infection as you obviously have done.

So there you are, full instructions on how to speed up and clear out your computer. You can either do it yourself, or if you're not confident enough take it to someone who can assist perhaps a nextdoor neighbour, family member or local pc repair shop? It should cost you about £20-£50 quid and require you to take the base unit, not the monitor\screen to them. Or you could stick a '1' on the beginning of that and have them come out and do the same thing infront of you, it will take about 2 hours I should imagine ... afterall, they don't exactly work quick do they.... it's not a good job unless they walk away with half your wallet for a good couple of hours 'work', this afterall is 'highly specialised stuff' :D :devil::eek::rotfl:

Oh yes and install a different browser if you haven't already done so. Avoid using Internet Explorer unless you've updated your computer to the latest edition of IE. Consider in order of preference:

Opera: http://www.opera.com/
Google Chrome: http://www.google.com/chrome
Firefox: http://www.mozilla-europe.org/en/firefox/
Internet Explorer \ IE is updated through Windows Update: Start Button and Windows Update icon.

Firefox and IE are at the bottom as both have proven to get infected in the past, where as Opera and Chrome haven't passed on any infections to the best of my knowledge.

HTH
thankyou medicalgiant for your helpfull and detailed reply. very much appreciated. :thumbsup:
 

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