Please help! Joy Cons and Pro Controller won’t work in handheld. They work fine docked.


Novice Member
Hello all, I’m hoping someone can help me. About a week ago I noticed that my switch will not work in handheld mode. I have no clue when this happened as I rarely ever take this thing out of the dock. The controllers connect but barely work. The system is also making a constant sounds from the speakers as if a button is constantly being pressed. This is a non issue when docked. Does anyone have any ideas? Thank you in advance.


Novice Member
Hold the SYNC Button to reset your Joy-Con. Then power the controller again. Just hold any button of your choice. If it still doesn't work, you may have to disconnect and reconnect the it to your console a for several times. Also, test some other Joy-Con with your console if you can.

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