Playback issue on Disney+

richiev4

Standard Member
Hi Everyone.

Not really sure where to post this as I'm not sure where the problem lies.

I have an LG TV (49M8500PLA), a Chromecast with Google Tv, and a Disney+ subscription.

The issue I have is there are a few titles (Alita BA, Miss Peregrins Home etc) that I can't play through the chromecast directly.

I receive a message that reads :

Something went wrong. Please try again. If you continue to have issues, please contact Disney+ Subscription Support.

If I open Disney+ on my phone and play, no problem. If I cast them to my Chromecast, no problem. If I load the Disney+ app on my TV and play it, no problem. All in their Atmos Audio and Visual glory.

I've Factory reset my chromecast with no joy. Has anyone had the same issue and managed to solve it?

Thanks
 

Jez

Standard Member
I've had this on my Sony Bravia 4K, seems to be only certain 4K films and very annoying. Sorry this reply isnt a fix :(
 

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