Play.com

Discussion in 'Blu-ray & DVD discs' started by shaunthedude, Jul 19, 2003.

  1. shaunthedude

    shaunthedude
    Guest

    Products Owned:
    0
    Products Wanted:
    0
    Ratings:
    +0
    hey guys

    I had ordered Laurence of Arabia on reg 2 superbit. Play say it was posted on July10th (9 days ago). It still aint arrived. My reg 2 dvds from them normally take at the most 4 days. Is anyone else having delays??? Or has this dvd gone AWOL

    cheers
     
  2. shaunthedude

    shaunthedude
    Guest

    Products Owned:
    0
    Products Wanted:
    0
    Ratings:
    +0
    Hang on

    I have just had a look at my account on Play. Yesterday it said that the above dvd was posted on 10/7. Now it says posted on 17/7. What are they playing at.

    shaun
     
  3. narabdela

    narabdela
    Member

    Joined:
    Nov 25, 2002
    Messages:
    270
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    21
    Location:
    Glockamorra
    Ratings:
    +5
    Play's dispatch dept. can be a bit erratic. Wait till you're faced with the moral dilemma of what to do when they send you two copies of a DVD and charge for one.
     
  4. Fatti

    Fatti
    Active Member

    Joined:
    Oct 22, 2002
    Messages:
    665
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    31
    Location:
    Worcester
    Ratings:
    +40
    Just received my R2 version of Ghost Ship posted on the 17th...so only took two days (or is that three if you count the day it was posted).
     
  5. The Bear

    The Bear
    Active Member

    Joined:
    Sep 9, 2002
    Messages:
    144
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    21
    Location:
    Molineux
    Ratings:
    +4
    If it was shipped on 17th you won't see it until Tue/Wed.
     
  6. Barrovian

    Barrovian
    Active Member

    Joined:
    Oct 29, 2002
    Messages:
    1,064
    Products Owned:
    1
    Products Wanted:
    0
    Trophy Points:
    66
    Location:
    United Britain of Great Kingdom
    Ratings:
    +121
    ...or when you send a disc back 'cos it's not wanted, they refund you, and then send out another copy of the disc, which you end up getting FOC:D
     
  7. Cool-hand

    Cool-hand
    Member

    Joined:
    Jan 5, 2002
    Messages:
    2,116
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    51
    Location:
    Portsmouth / Middle East
    Ratings:
    +77
    Ever since they stopped the registered posting its got a bit mad. most of the time i find them ok but on occasions they have let me down. But in there defence, they always come good!

    Snowman
     
  8. shaunthedude

    shaunthedude
    Guest

    Products Owned:
    0
    Products Wanted:
    0
    Ratings:
    +0
    Well I have had enough. The site now says that this dvd is not released until september, yet my order history says posted on 17th July. It still aint arrived. They debited my card on the 11th of July. I have e mailed them with no reply and I have tried ringing them lots with no answer. So, i now have to contact my credit card company to file the complaint.

    Shaun
     
  9. perrdl

    perrdl
    Standard Member

    Joined:
    Jul 29, 2002
    Messages:
    371
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    19
    Location:
    Worcester
    Ratings:
    +0
    They did the same thing to me on my last order, it seems that they just change the shipped date as and when they please.

    In the end I had to phone up to arrange another one to be posted, as it never came.
     
  10. shaunthedude

    shaunthedude
    Guest

    Products Owned:
    0
    Products Wanted:
    0
    Ratings:
    +0
    Hi

    I finally got sorted out. Eventually they answered the phone. I spoke to a nice guy who said that the normal Arabia dvd had been put into the superbit shelf by mistake But nothing had actually been sent. He refunded my credit card and re ordered my dvd due for release in September.:)
     
  11. Zone

    Zone
    Moderator

    Joined:
    Jun 24, 2001
    Messages:
    6,754
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    166
    Location:
    Barnsley
    Ratings:
    +2,459
    DVDSoon have done that on the one and only time I ordered from them :D
    Have Goonies on order at the moment so I'll let you know if it happens again, if it does suffice to say they'll be getting a hell of a lot of business from me in future ;)
     
  12. Confucius

    Confucius
    Active Member

    Joined:
    Feb 1, 2001
    Messages:
    2,148
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    66
    Location:
    Oxford
    Ratings:
    +132
    I always treat the various companies with the same sort of honesty that I in turn would expect.

    I always send back discs sent in error or as duplicates.
     

Share This Page

Loading...
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice