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play.com email

Discussion in 'Xbox Forums' started by sunderland, Oct 15, 2005.

  1. sunderland

    sunderland
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    just got this today looks like i wont be getting mine in time for launch day

    Dear Customer,

    We have been informed by Microsoft that they have not produced enough Xbox 360 consoles to satisfy the demand in Europe. For this reason we regret to advise you that we are unable to guarantee the delivery of your pre-ordered console before Christmas. We are working closely with our suppliers to ensure all orders are fulfilled as close to launch date as possible. However, if you wish to cancel your pre-order please do so by visiting ‘My Account’ and following the instructions at Play.com.

    We apologise for the inconvenience this may cause.

    Kind Regards,

    p.s i preordered mine at the beginning of september

    Play
     
  2. Mep

    Mep
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  3. Tejstar

    Tejstar
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    I got this too, it has no mention on allocations. I hope they allocate them on a first-serve; first-come basis.
     
  4. Batch

    Batch
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    Yep, so did I!
     
  5. LEEMJONES

    LEEMJONES
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  6. Monster

    Monster
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    I pressed the point after getting an auto reply but eventually got this. There is hope yet. Just depends on how many they get in their first batches (which has always been the point but you know what I mean...)

    Got my order in on 17 Aug but who knows how many orders they took when it was advertised with the notional price...
    **********************************************************
    Thank you for your Email.

    Unfortunately, we are unable to provide any further information at this time regarding the release of the XBox 360.

    Microsoft have not provided any specific information regarding the number of Xbox 360's available or exactly when this will be.

    We will be fulfilling our orders based on the date on which we received the order. However, please be advised that any accounts which are not approved at the time of dispatch will not be allocated an XBox 360.

    Please accept our sincerest apologies for any inconvenience this may have caused you and thank you for your patience and valued custom.

    **********************************************************

    No need to apologise, just get me my toy :mad: :devil: :clap:
     
  7. hillster

    hillster
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    When did you order yours from Play? My order was on the 17th August, I'm not holding my breath....
     

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