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Play and PlayUSA

Discussion in 'Movie Forum' started by KeithO, Jul 9, 2003.

  1. KeithO

    KeithO
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    Does anyone else find Play's new setup a PITA? Because they don't transfer the shopping basket you can't easily mix R1 and R2 in the same order anymore, and it makes comparing the R1 and R2 versions of a film almost impossible.

    I used to get all my DVDs from Play (3 or 4 a month at least) but now I'm starting to look for other retailers because of this.
     
  2. Mr.D

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    I find it a small issue. If I need clarification of regional differences I'll trawl the net rather than rely on the information at Play.
    I mostly buy region1 anyway.

    I remember the early days when it was a majorly esoteric process to locate different region dvds at reasonable prices let alone fairly inexpensive ones. Some people don't know they're born!
     
  3. mjn

    mjn
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    Why not just use 2 internet explorer windows??

    As thats what i always do, much easier!!
     
  4. graham.myers

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    I always compare using www.dvdcompare.net to determine the reason and then have multiple windows - one for each supplier to determine the cheapest - www.dvdpricecheck.co.uk sometimes misses a few suppliers.
     
  5. KeithO

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    True, true. Still can't just dump everything in one basket and go though. It just seems like a backward step, is all.

    Mr D....oh yes, I remember many trips to the USA to buy laserdiscs, and not so many years ago too!!! Life is much easier now!
     
  6. briandzo

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    I buy all my '2's from play and '1's from dvd pacific
    there prices are very very competetive. They also have a far greater range of '1's than play.

    there a nice online account tracker facility too (just like play's)..
     
  7. one_jedi

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    I was looking at Pacific and thier prices are great but shipping isn't as good? shipping is 3.59 plus 0.59 per item. So If your only buying one dvd then it's not so great. I assume that if you are buying more then one item it gets better as you only add on the 59p per item but as soon as you start adding items you get over the £18 pound mark and have to pay customs? Plus seeign as your only adding 0.59 I assume they ship it as one parcel and not as individual DVD's?

    Just wondering how you use DVD Pacifiic?
     
  8. Apnomis

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    I've been a long time Play.com customer and I don't mind the new set up that much (although it is a little inconvenient). It does seem to have brought the R1 prices down a bit, they are now comparable in price to futureent.com, that FE do seem to be a bit cheaper.

    My big concern now concerns Customs and Returns. When they were based in Jersey you never ever payed Customs charges (unless it stated on the title) and if you needed to return it you sent it too Jersey. Indeed delivery was just as speedy as with R2.

    However, what about PlayUSA? Will returns have to be sent to the US? Will delivery take an age because it is now international? Will I be stung for Customs charges every time I order?

    I've not ordered a R1 disc from play since the change, could someone clarify if it is business as usual, or will international delivery and associated charges take the shine off play for R1 DVD's?
     
  9. FWA.jr

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    Actually I found my first playusa delivery to be a day quicker than usual. Whats the Big Deal?
     
  10. Confucius

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    As per the Play USA website:

    Our Address

    For European Customers
    PlayUsa.com
    Unit D,
    Northumberland Close
    Stanwell Middlesex
    TW19 7LN

    For North American Customers
    PlayUsa.com
    1963 Jasper Street, Unit J
    Aurora, CO
    80011, USA



    If you're that worried, why not contact them?
     
  11. Apnomis

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    I'm not that worried, I just meant I've not used them since they changed over.

    Never realised they were still based in the UK, the change gave me the impression they had shipped their whole R1 operation to the US, and that ordering from Play and PlayUSA is now like ordering from Amazon.co.uk and Amazon.com.

    I've nothing has changed other than their name then fine!
     
  12. one_jedi

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    I think it's jsut a change in anme at the moment and maybe in the future they will be supplying to the US as well. Delevery still says 3-5 days so i'm sure they still ship from belgium. I don't think the changes will effect UK customers, thier just expanding a bit. Play.com is the site I go to for my DVD's.
     
  13. James45

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    they do still ship from belgium and delivery is quicker than ever but the discs are still canadian... does this breach trading standards considering they are called PlayUSA?
     
  14. cybersoga

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    I thought about that too, it should be called PlayCanada.com
     
  15. Apnomis

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    True, on the subject of Canadian releases, is there a site that specifically concentrates on the differences between R1 US and R1 Canada discs? I was just wondering how many were different, because most of my R1 discs (from Play and Futureent) are the Canadian versions...
     
  16. Confucius

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    Movietyme often give the option of purchasing US/Can R1 discs.
     
  17. briandzo

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    one_jedi

    touch wood ive never been stung for customs charges.
    take a look at my list below just to see how offen i order.

    i still consider dvdpacific a cheap site even when adding postage.

    i usually place all orders as indiviual orders on their site.
    each having their own postage costs.

    but they look at my order and package it all together and reduce the postage.

    this is good of them on their part. As theres profit in postage charges.

    but it also questions the customes issue. eg the package being more worthy.

    but as said ive never been stung............
     
  18. Simon6776

    Simon6776
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    Do DVD Pacific mark the actual value on the packaging, or are they as nice as DVD Soon and mark everything as $12? I was wondering about moving to Pacific from Soon, as I'm fed up with the dual language covers, but it makes a significant price difference to box sets if you get stuffed for customs charges.

    Back on topic to Play, I buy most of my R2s from them, and sometimes CDs, but R1s are much cheaper if you ship them in from the US, so I won't be tending to use Play USA, especially if the discs are Canadian.
     
  19. one_jedi

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    I don't see how they are to much cheaper, unless like you get them in bulk and don't have to worry about customs? You can get something like Matrix for £10 quid but then have to pay about 4£5 shipping for the air mail deleviery, you can use cheap gorund delivery but I have hear this can take a VERY long time. Do you tend to but 3 or more DVD's at a time?
     
  20. Confucius

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    DVD Soon prices undercut the vast majority of prices from UK based R1 retailers, even allowing for postage.

    CAN$4.98 ("standard air mail") is about £2.30. Pre-orders are currently free anyway (and via std air mail again). Std air mail is quoted as taking an estimated 7 - 15 days, in my experience it's quicker than that on average: most of mine have arrived in 4 - 5 days, only a couple have taken more than 2 weeks.

    What Simon was asking is whether Pacific mark the packages with the 'correct' value, as orders aver £18 are subject to V.A.T. & duty; DVD Soon mark packages with CAN$12 per item included (or certainly used to).
     
  21. Simon6776

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    My question related to box sets, when the value of the item would be more than £18. If I buy more than one DVD at a time, I put them on separate orders, so as to avoid customs charges, but obviously this would not be possible with a box set. Postage costs with DVD Soon are the same whether you put two or three DVDs in one order or not - they charge per item, and anyway, shipping costs from virtually any US retailer are less than customs charges, so it pays to order separately.

    Thanks Confucius, that's exactly what I need to know. ;)
     
  22. briandzo

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    Can anyone who has been charged customs
    confirm what the charge rate actually is.

    eg if the package is marked £20 , then what will customes want ?

    ive been curious about this for a long time.
     
  23. Confucius

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    Works out to about 21% - this can include the shipping charges from overseas too. The PO will charge (an entirely justified, in my opinion) handling fee of a couple of £.

    A package marked as £20, or rather it's $ equivalent, will therefore cost you, the end user, about an extra £6.
     

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